Application Support Officer
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Job Description
Communicate with users for troubleshooting
Diagnose problems and propose an adequate solution or work with solution delivery/vendors to reach a solution
Identify and propose business analysis of needs for designated projects
Prepare presentation and demo for end users
Good communication skills with users, IT development team and suppliers
Prepare user's manual where and when is required
Contribute with testing team to building test plan, test scripts and user acceptance test where and when is required
Analyze processes and propose scenarios for improvement and automation where and when is possible
Check security rules to be aligned with AXA Standard
Employment Type
Full-time
