International Calls Jobs in Cairo

Develop a growth strategy focused both on financial gain and customer satisfaction. Prospect and target new clients/opportunities. Build and maintain an active pipeline. Achieve assigned revenue quota. Conduct research to identify new markets and customer needs. Communicate wit More...

Provide exceptional customer service for The E-Commerce Group through digital channels, including social media and WhatsApp. Moderate and respond to customer inquiries, comments, and messages on social media platforms. Handle customer service issues, resolve complaints, and ensure More...

NOK Human Capital is hiring Guest Survey Associates for US account located in Salah Salem St Nasr City. Job Responsibilities: Make outbound calls to US citizens asking about how well their accommodation was. Build sustainable relationships and trust with customer accounts through op More...

The German University in Cairo is seeking highly qualified academic staff to join the Program of Law and Legal Studies. Successful candidates will be expected to teach undergraduate level courses in the fields of Commercial Law such as: Companies Law Legal Aspects of Internatio More...

Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. in order to meet or exceed on those objectives. Create pre-call plan using SMART objectives and execute post-call evaluation in order to continuously improve sales performance. Effectively handle obj More...

Collaborate with internal teams to identify potential business opportunities and develop strategies to leverage them Conduct market research to identify industry trends and competitor activities, providing insights and recommendations Proactively follow up with clients to ensure t More...

+ Provide timely and accurate management information to support the Call Centre Management team in driving efficiency at team and individual agent + Arrange and work with operations team to implement the work schedule of the + Prepare and provide employees with a working schedule for More...

Handle month end activities for a legal entity Handle client communication for the legal entity handled Highlight process issues/challenges to tackle Generate process improvement ideas Participate in calls with client on process related issues Work with both internal and extern More...

Craft and execute strategies to enhance international sales and broaden market reach. - Seek and capitalise on new business opportunities within the global marketplace. - Cultivate and maintain strong connections with global clients and distribution partners. - Ensure strict complian More...

Coordinate and facilitate all training related programs (up to but not limited to 50 members in a session) Track performance including learning curve and quality and implement appropriate performance improvement initiatives to support improved performance Monitor adherence to all e More...

Conduct initial phone screening to evaluate candidate qualifications and interest. Assess candidate profiles and provide detailed feedback to Talent Acquisition team members. Coordinate and schedule interviews between candidates and hiring managers. Main accurate and up-to-date c More...

Receiving client's projects/jobs/quotations and analyzing the requirements. Develops project plans and workflows, managing time, budget, resources and quality control Creates and controls localization project budgets, performs cost tracking analysis, ensures timely issuance of More...

Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment Resolve all vendor queries and requests coming via e-mails / Tickets within the agreed SLA Review and validate basic essentials of valid invoice like supplier de More...

Make confirmation calls to customers to verify orders and ensure accuracy. Engage in cross-selling and up-selling during customer interactions to promote additional products or services. Handle customer inquiries, complaints, and provide resolutions to ensure customer satisfaction More...

Assess team performance and provide feedback to maximize effectiveness. Lead and supervise the team to meet targets and fulfill duties. Identify areas for improvement and provide guidance based on call evaluations. Support and assist team members, answering questions and offering More...

Conduct a comprehensive screening process for applicants, reviewing resumes and qualifications against job requirements Lead the offer process by clearly communicating contract and compensation details to successful candidates Ensure all new hires complete and understand required More...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, va More...

Lead and control the team to ensure that they meet up with targets and perform their duties as expected Assessing their work and giving them feedback to maximize performance Listen to calls & indicate issues and areas to improve Answer questions from staff and provide assista More...

Provide Direct Customer Support through various channels. Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. Investigate and resolve customer complaints and queries particularly escalated one More...

Manage the executive's calendar, including scheduling and coordinating meetings, appointments, and travel arrangements. Screen and prioritize incoming calls, emails, and correspondence, and handle or delegate as necessary. Prepare and edit documents, presentations, and reports More...