Help Desk Jobs in Cairo
Help Desk Jobs in Cairo
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Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Trai More...
Acting as single point of contact for NCR Financial customers with Incident Management Services; Accountable for continuously receiving and handling high volumes of customer calls. Responsible for service requests from customer and ensure timely and satisfactory resolution of probl More...
Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through More...
Provide technical assistance and support for incoming queries and issues related to software ERP System (Microsoft dynamics AX) Respond to queries either in person or over the phone. Write training manuals. Train computer users. Maintain daily performance of computer More...
.Position requires the ability to act as single point of contact for Financial customers with Incident Management Services .Accountable for continuously receiving and handling high volumes of customer calls .Responsible for service requests from customer and resolution of problems; More...
Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...
Relationship Manager -direct salesJob DescriptionThe Relationship Manager acts as an interface between the company & He/She should be able to offer customized insurance solution to the customers for all their financial Ensure all Training Modules laid by the L&D department are More...
Responsibilities: Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Trai More...
Responsibilities Responding to customer inquiries and providing technical support via phone, email or chat Troubleshooting hardware and software issues Diagnosing and resolving network issues Documenting all issues and resolutions in our ticketing system Escalating issues as nece More...
. Respond to requests for technical assistance in person, via phone, chat or email. . Diagnose and resolve technical hardware and software issues. . Follow up with employees to ensure complete resolution of issues. . Coordinate with internal departments and external service provide More...
Responding to customer inquiries and providing technical support via phone, email or chat Troubleshooting hardware and software issues Diagnosing and resolving network issues Documenting all issues and resolutions in our ticketing system Escalating issues as necessary to senior- More...
Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through More...
Responsibilities: Managing and supporting a team of help desk technicians. Mentoring your team, providing training, and conducting performance evaluations. Monitoring team performance and developing feedback reports for management. Communicating with clients and providing in-per More...
The Help Desk Supervisor’s role is to oversee the entire Help Desk staff and ensure that end users are receiving the appropriate assistance. This includes the responsibility of managing all procedures related to the identification, prioritization, and resolution of end user More...
Solution Center Lead
Client Of Envision Employment Solutions -
Cairo
Egypt
Responsibilities: Managing and supporting a team of help desk technicians. Mentoring your team, providing training, and conducting performance evaluations. Monitoring team performance and developing feedback reports for management. Communicating with clients and providing in-per More...
Installing and configuring and upgrading computer hardware and software. Respond to support queries from help desk ticketing system, phone and email. Installing and upgrading anti-virus software to ensure security at the user level. Performing tests and evaluations on new softwar More...
Respond to the Facilities department help desk tickets. Follow up on all the maintenance team activities and ensure its fulfilment according to the scheduled durations. Conducting regular inspections of HVAC systems to identify and troubleshoot issues before they become More...
Installs, configures, and upgrades computer hardware, software, systems, networks, printers and scanners in order to insure the performance quality at suitable level. Monitors and secure all computer systems and networks inside the workspace and sites. Provides end-user hardware More...
Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...
Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean an More...
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