Help Desk Jobs in Cairo

Roles and responsibilities Responding to customer inquiries and providing technical support via phone, email or chat Troubleshooting hardware and software issues Diagnosing and resolving network issues Documenting all issues and resolutions in our ticketing system Escalating issues a More...

Roles and responsibilities Responding to customer inquiries and providing technical support via phone, email or chat Troubleshooting hardware and software issues Diagnosing and resolving network issues Documenting all issues and resolutions in our ticketing system Escalating issues a More...

Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through More...

IT Support: Act as the first point of contact for technical support issues, including hardware, software, and network problems. Diagnose and resolve technical issues related to computers, printers, and other office equipment. Provide support for various software appl More...

Roles and responsibilities Mastering troubleshooting and installing for Mac OS including but not limited to all applications related to Apple environments such as Apple Facetime, Apple ID, Apple network, Apple devices connectivity, etc., and Microsoft Windows client including all a More...

Installing and configuring computer hardware software systems networks printers and scanners. Monitoring and maintaining computer systems and networksRespond quickly to incoming requests related to IT issues.Responding in a timely manner to service issues and requestsProviding technic More...

Responding to customer inquiries and providing technical support via phone, email or chat Troubleshooting hardware and software issues Diagnosing and resolving network issues Documenting all issues and resolutions in our ticketing system Escalating issues as necessary to senior- More...

Installing new software and hardware components. Regularly evaluating our IT systems to ensure they meet the necessary demands. Assisting with network administration tasks. Ensuring data storage is safe and secure. Resolving all issues coworkers have with their IT systems and so More...

Roles and responsibilities We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good techn More...

Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatible software on all More...

Responding to requests for technical assistance in person, via phone, chat or email Diagnosing and resolving first line technical hardware and software issues Researching questions using available information resources Advising user on appropriate action Following standard help More...

Installing and configuring and upgrading computer hardware and software. Respond to support queries from help desk ticketing system, phone and email. Installing and upgrading anti-virus software to ensure security at the user level. Performing tests and evaluations on new softwar More...

Respond to the Facilities department help desk tickets. Follow up on all the maintenance team activities and ensure its fulfilment according to the scheduled durations. Conducting regular inspections of HVAC systems to identify and troubleshoot issues before they become More...

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean an More...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...

Installs, configures, and upgrades computer hardware, software, systems, networks, printers and scanners in order to insure the performance quality at suitable level. Monitors and secure all computer systems and networks inside the workspace and sites. Provides end-user hardware More...

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean an More...

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean an More...

Roles and responsibilities A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. What will I be doing? As Receptionist, you will provide reception services for Guest More...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...