Customer Service Team Leader Jobs in Cairo

About Us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are looking for an experienced Nesting Call Center Team Leader to oversee our call cen More...

Provide Direct Customer Support through various channels. Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. Investigate and resolve customer complaints and queries particularly escalated one More...

Support agents in the day-to-day operations to secure complete orders and achieve team members’ operations targets. Improve customer experiences and customer satisfaction by assisting agents with all requires tools and skills for orders inquiries, transactions and complaints More...

Provides technical supervision and guidance to subordinate colleagues and encourages them to participate with their ideas and recommendations. Develops work systems and applies the latest technical methods that support the company works. Follows up on the working issues and partic More...

Investigate each case by reviewing order details, tracking information, and communication history Liaise with the warehouse and logistics teams to initiate the search and recovery process for lost items Provide regular status updates to the customer care team throughout the investig More...

Follow-up leads and educate them on the value of English education. ist customers through the process and gather their experience. Closely track and close sales. Generate new sales from referrals.

Responsible for managing the technical and business delivery of LOB (Lines of Business) projects and to act as a Project Sponsor on common projects, leading all other teams in the delivery from a business side, as assigned. The Project Leader will be responsible for managing the pr More...

Assist in posting/handling supplier invoices. Responsible for cashbox custody/administration. Prepare minutes of meetings, documentation, and letters, e.g., proofreading, printing, and file compiling, summarizing contracts/documents for management. Organize logistical arrangement More...

Organize and facilitate Scrum ceremonies, including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective Ensure that the team understands the goals and objectives of each Scrum event and follows the defined processes Help the scrum and development teams to identif More...

Maintain specified inventory and order merchandise Weekly planning and assignment of responsibilities Develop and execute sales strategies to achieve revenue targets for the Super Market. Monitor sales performance, analyze data, and identify areas for improvement. More...

▪ Shaping and implementing technology / business solutions to contribute to client organization's competitive differentiation ▪ Uses various software development technologies to rapidly develop creative and efficient solutions that enhance client organization's technology sta More...

During opportunity qualification, influence and quotation preparation: Leveraging Schneider Electric portfolio of products and systems Elaborate alternative/future solutions and resolve critical technical issues Specify and lead technical solutions with internal and external stakeh More...

Determining project requirements and developing work schedules for the team. Delegating tasks and achieving daily, weekly, and monthly goals. Liaising with team members, management, and clients to ensure projects are completed to standard. Identifying risks and forming contingenc More...

Assist logistics process for the development of new products, inventory maintenance, manufacturing, shipment and delivery, and returns on products. Keep detailed records, generate reports, and develop presentations to help management understand the logistics perspective. Build relat More...

+ Participate in hiring and training sales executives, + Organise and oversee the schedules, territories, and performance of sales executives. + Conduct performance evaluations that are timely and constructive. + Handle discipline of employees in accordance with company policy. + Pro More...

.Handle and manage domestic activities including planning to ensure proper development of the product. . Prepare, monitor and control all data from Info AXS to ensure compliance to network standards. . Manage and handle client incidents and complaints in coordination with customer ser More...

Coordinate and Leverage Sales Resources: Proficiently coordinate and leverage a variety of sales resources and specialisms for your teams, driving progression and closure of large, complex, and highly competitive technology sales cycles. Provide Input into Strategic Planning: Capab More...

Roles and responsibilities Provide strategic and technical support for the implementation and scaling of Anticipatory Action (AA) and climate risk management initiatives, either at a regional level or within a specific Country Office (CO), ensuring alignment with WFP’s global More...

The Marketing Team Lead will be responsible for developing and implementing effective marketing strategies focused on our ecommerce initiatives digital advertising and brand visibility. The ideal candidate will have strong handson experience in media buying SEO and social media market More...

Custom-made consulting services that are close to the client and their challenges - This was the vision of three consultants who wanted to provide their clients with fast, efficient and high-quality solutions for accounting, controlling and IT. With the goal of not only providing bet More...