Customer Retention Jobs in Cairo

As a Customer Success Manager you will be responsible for ensuring that our customers achieve their desired outcomes while using LikeCard products or services. This role involves building strong relationships with customers understanding their needs and helping them maximize the val More...

Customer Service Representatives are required. Work Location: Abbassia flexible to work in another location based on WF schedulingBachelor Degree Holder with maximum age required 27 years.Clear Military Status.9 Hrs. (Rotation Days off & Shifts)Fresh graduate is preferredAddress L More...

Collaborate with internal teams, suppliers, and carriers to schedule pickups and deliveries and track shipment status. Manage inventory levels and stock availability, ensuring optimal stock levels to meet customer demands. Communicate with customers, suppliers, and internal teams More...

Customer Service Representative Looking forward for a career while feeling anxious about customer care opportunities? Well, Teleperformance actually got your back Pal. We are hiring immediately customer care representative with salaries up to 10.4k and KPIs in Euro equivalent More...

Quality Monitoring: Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams. Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance & More...

Design and conduct market research surveys, interviews, and focus groups. Collect and extract data from various sources such as operational reports, contact center, social media, news, and market research. Analyze the data to identify trends and patterns, opportunities, and issues More...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Developing and implementing marketing plans. Undertaking competitor research and analyses. Conducting market research to establish customer trends and habits. Establishing goals and objectives in order to reach our customers through appropriate marketing channels (digital and tra More...

Boost team performance and revenue. Handle calls with professionalism and improve conversion rates. Provide feedback and lead team meetings. Manage our lead generation system and optimize processes. Build strong relationships with partners and ensure smooth operations. Solve pr More...

Customer Service RepresentativeKey Responsibilities: Community Engagement: Actively engage with the community by responding to social media comments, direct messages, SMS, and emails in a professional and fluent manner. Data Entry and Reporting: Perform accurate data entry tasks More...

- Determine patterns and analyse customer behaviour to address business problems and generate actionable insights - Assess the performance of different marketing activities (e.g. campaigns, product launch...etc) and their impact on the customers - Gather, validate, and explore data More...

Email/Chat customer service agents are needed for a well-known company. Rotational shifts from 9am to 10pm, any shifts after 10 will be from home. 2 days off rotational Work location Arkan Plaza, El Sheikh Zayed Transportation provided. Training 15 days paid.

1- Minimum Bachelor degree of: Engineering, Computer Science or Commerce (English Section is Recommended) 2- Minimum 1-2 years of experience in either: A- Implementation (Installation, Training and Support) of business software applications, OR B- Operating business software packag More...

Highest Net salary in the market (starts 12K net + KPIs + Allowances). Fully Paid training Granted KPIs for the first 3 months Medical and social insurance 9 working hours including 1-hour break/ 2 days off per week Transportation provided 24/7 Bonus and incentive plan above a More...

Supervising the Customer Service staff on their daily responsibilities. Following up on received complaints & corresponding to sender. Ensures adherence to GUC policies & values through monitoring and coaching staff. Communicating with other departments to facilitate prob More...

User operation VIP customer management Establish good relationships with users Build a good communication channel between users and our platform. Fluent in English speaking and writing Capable to work under pressure and willing to work with flexible work schedule Skilled in comm More...

Supervising the Customer Service staff on their daily responsibilities. Following up on received complaints & corresponding to sender. Ensures adherence to GUC policies & values through monitoring and coaching staff. Communicating with other departments to facilitate probl More...

Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis. Maintaining accurate records and documenting all customer service activities and discussions. Managing th More...

Answering questions or inquiries that the customer needs to know. Providing high-quality service that meets all customer needs and enhances their level of satisfaction. Research and view the latest information and products of the company and review the company’s policy from time More...