Customer Operations Specialist Jobs in Egypt

This is a remote position. We are seeking a DevOps/Security Specialist to design implement and manage secure scalable and highly available systems. The ideal candidate will have a strong background in cloud infrastructure automation and cybersecurity ensuring our platform meets More...

Candidate Sourcing: Utilize various remote sourcing channels to identify and attract qualified candidates, including online job boards, social media platforms, and professional networks. Candidate Screening: Conduct initial candidate assessments through virtual resume reviews, phon More...

Process and resolve claims, including matching content, and filing disputes through YouTube's Content ID system, and Facebook rights manager. Work on solving all types of copyright issues like conflicts with third parties and Channel strikes Work closely with partner channels More...

Roles and responsibilities As a Senior Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the i More...

Contact potential customers to introduce our products and services. Answer clients' questions and inquiries about our services and about the company Responsible for closing sales deals over the phone and meeting sales targets. Understand customer requirements and offer the be More...

Creating, implementing, and evaluating all human resource department policies, procedures, and structures. Managing health and life insurance programs. Designing and implementing effective training and development plans. Performing quarterly and annual employee performance review More...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Roles and responsibilities The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the More...

Roles and responsibilities The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the More...

#WorkfromHome 40 hours per week Position: Customer Service Agent (Medical) Company Overview: RayaCX is a leading customer experience management company based in Cairo Egypt. We provide innovative and comprehensive solutions to help businesses improve their customer service processes a More...

- Respond to customer inquiries via email and chat in fluent English. - Provide accurate, valid, and complete information using the appropriate methods and tools. - Resolve customer complaints and provide suitable solutions and alternatives within the established time limits. - Follow More...

Job Title: German Customer Support Representative Company Overview: RayaCX is a leading customer experience management company providing innovative solutions to help businesses improve their customer service operations. With a global presence and a team of highly skilled professionals More...

Quality Monitoring: Regularly monitor customer interactions across various channels (phone, chat, email) to assess service quality for diverse customer support teams. Feedback and Coaching: Provide comprehensive and constructive feedback to team members regarding their performance & More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Roles and responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our More...

Checking all expense invoices related to Foreign Trade (Importing and Customs Agents) in accordance with price agreements, refusing the invoices that are not respecting the agreements and informing suppliers in due time. Entering invoices to the expense approval system and followin More...

Prepare monthly payslips and bonus reports. Keep track of arrival, departure and vacation balance for all employees. Execute purchases, payments and record expenses as needed. Estimate and track tax bills. Compute taxes and prepare tax returns. Update the company’s tax data More...

Recruitment:Manage the endtoend recruitment process including job postings sourcing screening interviewing and onboarding.Focus on hiring for Massive roles ensuring candidates meet the required qualifications and cultural fit.Candidate Engagement:Build relationships with candidates to More...

1. Logistics Coordination & ManagementManage the ACID creation process on all shipping docs with HQ CS and issue ACID locally in coordination with the Customs broker.Update ACID date on shared folder with the freight forwarder.Ensure that all relevant import documents are in line More...

Cooler Deployment & ManagementInventory Management: Understand and maintain records of how many coolers we have in trade in stock and in transit.Customer Allocation: Collaborate with the Sales team to determine which customers should receive which type of cooler based on More...