Customer Engagement Officer Jobs in Egypt

Interact with customers over the phone to understand their banking needs Provide excellent customer service to achieve customer loyalty Resolve problems over the telephone on the spot Convert sales opportunities in order to meet financial targets Clarify and explain procedures a More...

Collaborate with relevant teams to define/implement the best solution to fulfil customer requirements (technical performance, pre-sales and tender) Interface with all actors from a technical perspective to ensure quality, accurate solution, and the right technical deliverables that c More...

Develop and manage client portfolios. Sustain business growth and profitability by maximizing value. Analyze customer data to improve customer experience. Hold product demonstrations for customers. Improve onboarding processes. Evaluate and improve tutorials and other communica More...

Processing and recording data. Completing enrollment through analyzing and auditing documents. Conducting research on problems and resolving complaints. Preparing reports from the analysis of data. Conducting quality service.

Customer Care and Satisfaction: to proactively advise and consult to ensure customer satisfaction Shipment Management: Qualification and entry of customer orders into the operational execution process Complaint Management Quotation Management: Qualification of customer inquiries, p More...

Customer orders management which incl. but not limited to receipt, review, process & archive Order reconciliation process with distributors as per assigned markets to align order quantities, capture actions on received, planned or open quantities. Follow up monthly on expected More...

Overseeing and supervising employees and all activities of the purchasing department. Preparing plans for the purchase of equipment, services, and supplies. Following and enforcing the company's procurement policies and procedures. Reviewing, comparing, analyzing, and approvi More...

Job Title: Chief HR Officer Market Leader International Medical Group Location: Cairo Egypt Contract Details: Fulltime The Chief HR Officer (CHRO) will be responsible for leading the human resources function for the Market Leader International Medical Group in Cairo Egypt. This is a f More...

Design and implement a robust support mechanism for existing and future INS centres in-line with Vodafone Foundation Group expectations Answer support requests in a timely and reliable manner in-line with a pre-defined procedure Report on hardware replacement stock in country to Vod More...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th More...

Respond to customer inquiries and provide accurate information on time. Assist customers with product-related questions, technical issues, and general inquiries. Communicate with customers via their preferred channels, including email, phone, and live chat.

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Analyze consumer sales and inventory analysis, and propose orders based on stock analysis. Request a proposed order approval by Customer in case of CMI. Update orders in the system based on order change request from customers. Capture order in the system (standard and promotion More...

You will be responsible for monitoring and auditing our different client support channels (tickets, chats and calls). Providing the necessary coaching for both our current team members and the new hires. Data Analysis, you will be responsible for analyzing the client support perf More...

Complete and manage all accounting transactions and activities in the branches. Post and record online revenues in the Oracle system. Develop and implement effective internal control procedures to minimize cash handling risks. Reconcile and confirm revenues between different syst More...

Supply Chain Customer Service Senior Associate Responsibilities Creating production plans and ensuring the delivery of an optimized cross-site manufacturing supply plan that can be scheduled to maintain the target stock holding of all products to deliver service to business u More...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market More...

Memorizing the prices and features of each offer. Confirming customers' language preferences as you assist them. Addressing queries, complaints, and recommendations furnished by customers. Redirecting customers to the pertinent department, if needed. Deferring to management More...

NOK HC is hiring call center representatives and Telesales agents on behalf of Goodsmart Goodsmart is a very wellknown online application with a premium household delivery service Requirements: * Girls only * Graduates and undergraduates with no commitment are welcome to apply * Leve More...

. Elevate the customer service experience, cultivating a base of engaged and satisfied customers. . Own customer issues from start to finish, coordinating with relevant departments for resolution. . Analyze performance metrics to deliver comprehensive reports and insights. . Han More...