Customer Care Management Jobs in Cairo

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t More...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Act as a front-line interface with customers of Vodafone Egypt in English. Role involves responding to customers over the phone and resolving their inquiries. Maintaining the customer experience and providing the best image of the company

Helping the company grow better by achieving customer satisfaction. Responding quickly to customers, empathizing with them, understanding the problem they face, and providing the support and advice they need. Persuading potential customers to buy the product or try the service provide More...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Roles and responsibilities Customer Interaction Customer Support: Provide assistance to customers through various channels (phone, email, chat, social media) to address inquiries and concerns. Active Listening: Engage with customers by listening carefully to their needs and provi More...

NOK Human Capital is hiring Italian Customer Care Agents for an Italian Governmental Service Provider Company. Remote Opportunity Job description : Identify and assess customers needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through ope More...

Support agents in the day-to-day operations to secure complete orders and achieve team members’ operations targets. Improve customer experiences and customer satisfaction by assisting agents with all requires tools and skills for orders inquiries, transactions and complaints More...

Customer Care and Satisfaction: to proactively advise and consult to ensure customer satisfaction Shipment Management: Qualification and entry of customer orders into the operational execution process Complaint Management Quotation Management: Qualification of customer inquiries, p More...

. Elevate the customer service experience, cultivating a base of engaged and satisfied customers. . Own customer issues from start to finish, coordinating with relevant departments for resolution. . Analyze performance metrics to deliver comprehensive reports and insights. . Han More...

Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to qualit More...

● To provide an event administrative service for all units; recording event data, preparing letters & support with the RFQs and other correspondence, and assisting with event planning. ● Manage stock of events stationery and materials. ● Discuss with the ICT team on the needed te More...

1.Confirm the sustainable reliability of WHO premises across the EMR region, including the office buildings and warehouses, by: a) Developing a comprehensive preventive and predictive maintenance plan including major repair and capital replacement for the main equipment/property, and More...

Roles and responsibilities Under the direct supervision of Risk Management Officer – WFP RBC , the National UN Youth Volunteer will: Support in establishing and maintaining the internal filing system of the risk management unit (RMU).; Assist in organizing meetings, worksho More...

1. Manage & operate the vulnerability scanning and application scanning tools and ensure that it is properly functioning all the time. 2. Coordinate with the respective stakeholders to conduct regular network scans (active and/or passive) to identify security gaps and vulnerabilit More...

Determining feature requirements. Researching customer experiences and demands. Improving customer experiences. Outlining a detailed product strategy. Managing cross-functional teams. Managing product road maps and releases. Understanding product selling points. Identifying a More...

Reviews, validates and uploads the bank statements to SAP and ensures collections to OTC transitory accounts have been correctly posted on time. Performs daily bank reconciliations, including the analysis, clearing of all pending issues and follows up open items (with internal cust More...

Talent Acquisition Supervise the end-to-end recruitment process to ensure manpower needs are fulfilled. Create & Handle Employer branding initiatives to attract the right calibers. Organization Development Conduct organizational assessments to diagnose issues affect More...

System Monitoring and Continuity: Continuously monitor dashboards and system alerts in real-time to ensure all current systems maintain required levels of availability and performance, thereby ensuring operational continuity. Issue Detection and Remediation: Leverage monitoring sys More...

Are you a Financial Advisor or a Stock Broker looking for the next step in your career? Our client has an opportunity for you! Check out the Investment Counselor position. Do you have a background in Finance and Investments as either an advisor or broker, and... Are you a high achieve More...