Customer Care Lead Jobs in Cairo

Provide end-user support for all IT services. Troubleshoot and analyze issues reported by users. Manage and administer users in Active Directory. Manage and administer user email accounts. Manage and administer Microsoft Windows environments. Set up and manage network essential More...

Sourcing and engaging reliable suppliers and vendors. Negotiating with suppliers and vendors to secure advantageous terms. Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility. Building and maintaining long-term relationships with vendors and sup More...

Inspecting construction sites regularly to identify and eliminate potential safety hazards. Supervising and instructing the construction team as well as subcontractors. Educating site workers on construction safety regulations and accident protocol. Enforcing site safety rules to More...

Managing the day-to-day activities of the team. Motivating the team to achieve organizational goals. Developing and implementing a timeline to achieve targets. Delegating tasks to team members. Conducting training of team members to maximize their potential. Empowering team mem More...

Design Clarification: Reviewing the specifications released by customer; clarifying the scope and estimating man-hours and material requirements for jobs. Engineering: Assuring Software and hardware engineering testing jobs are done timely and within the budget. FAT: Organizing th More...

Performing requirement analyses. Developing high-quality and detailed designs. Conducting unit testing using automated unit test frameworks. Identifying risk and conducting mitigation action planning. Conducting configuration of your own work. Reviewing the work of other develo More...

About the Job: The Team Lead Business Development is responsible for guiding a team of Business Development Specialists in developing new business relationships and enhancing support for existing clients. This role requires a strategic mindset excellent leadership skills and a strong More...

Champion the Project Safety culture, behaviors and engagement activities. . Reporting to the PMC Process Manager and works under his direction. . Identifying, evaluating, and resolving Process Engineering issues during the EPC/FEED phase. . Review and approve More...

Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement. Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive codes to enhance the user experience. Develop More...

Managing master data, including creation, updates, and deletion. Managing users and user roles. Provide quality assurance of imported data, working with quality assurance analysts if necessary. Commissioning and decommissioning of data sets. Processing confidential data and info More...

Oversee the end-to-end project management process, from receiving client requests to final delivery, ensuring adherence to quality standards, timelines, and client expectations. - Collaborate closely with clients to understand their translation requirements, establish project scopes, More...

Sales Performance Analysis:  Analyse sales data, including pipeline, conversion rates, and sales forecasts, to identify trends, opportunities, and areas for improvement. Provide regular reporting and insights to sales management to drive strategic decision-making. Deve More...

Check and review coordination designs and shop drawings received from integration, CSD partners. Prepare telecom coordination inputs drawings, arrangement layouts. Coordinate with other trades to solve any conflict between (civil, MEP, elect. etc.…) Update the CSD drawing More...

Ensure a positive and efficient customer experience through effective delivery and execution of HR services and processes. Partner with Centers of Excellence (Payroll, Compensation and Benefits, On-boarding, Immigration) to meet customer needs and implement process improvements. Co More...

Drafting process ideas to reduce costs and improve production rates. Performing risk assessments. Designing and testing process upgrades and new process systems. Ensuring processes comply with safety and quality standards. Performing process simulations and troubleshooting issue More...

ISS International SpA is seeking a Contract and Procurement Lead to manage procurement and contract activities in Algeria.Starting date: End of December 2024Location: Desert Area AlgeriaDuration: One year liable to extensionWorking schedule: 12 hours/day 7 days/weekRotation: 28 days O More...

Manage and lead a team of customer service representatives Set and maintain high standards for quality customer support Review and report on team performance Handle escalated customer inquiries and complaints Collaborate with other departments to resolve customer issues Develop More...

Job Code: About School Our client is a well-established school located in . The School has a fantastic opportunity for an enthusiastic, Motivated and engaging teacher to join us. You will be joining an incredibly dedicated, caring and collaborative team. W More...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti More...

NOK Human Capital is hiring Customer Service Agents for one of the well known telecommunication companies in Nile City Towers El Tahrir Job Description: Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Handle customer complaints More...