Customer Care Lead Jobs in Cairo

Lead and motivate a team of contact center agents, ensuring performance targets and service level agreements are consistently met or exceeded. Monitor and manage team KPIs, including call handling times, first call resolution, customer satisfaction scores, and other relevant metrics. More...

Lead, mentor, and inspire a team of designers, providing guidance and support to enhance their skills and creativity. Set clear expectations, assign tasks, and manage workloads to ensure a productive and efficient team. Create processes and procedures to enhance and support design More...

Lead the design and development of architectural projects, from conceptualization to completion Provide creative direction and oversight to the architectural design team. Develop detailed architectural plans, drawings, and specifications using advanced design software. Collaborat More...

Design Tableau dashboards for optimal use on laptops, mobile devices, mobile phone Provide oversight for the production support team. Collaborate with business analysts and application developers on requirements for new requests and enhancements and provide level of effort estimat More...

Senior Staff Accountant Architecture Industry - $70K - $80K Roessel Joy has partnered with a high-tech architecture company in Sherborn, MA who is seeking to bring on a Senior Staff Accountant to join their team. The ideal candidate for this position is someone with 2+ years of a More...

Manage and mentor a team of iOS developers, providing technical guidance and direction - Participate in the full software development lifecycle, from requirements gathering to deployment - Collaborate with product managers, designers, and other stakeholders to translate business req More...

Devising and reporting on integration development plans and strategies. Developing asynchronous messaging architectures, rule-based systems, and network architectures. Coordinating activities with other developers to ensure that integration projects are completed on time. Formula More...

Collaborating with engineering and development teams to evaluate and identify optimal cloud solutions. Modifying and improving existing systems. Educating teams on the implementation of new cloud technologies and initiatives. Designing, developing and deploying modular cloud-base More...

Jadeer is hiring on behalf of one of our clients a leading company in the real estate industry. We are seeking a highly skilled and experienced Lead Dynamics 365 CRM Developer to join our innovative team. The Lead CRM Developer will be responsible for delivering cuttingedge solutions More...

Lead the implementation and maintenance of Oracle SCM modules, including Inventory, Purchasing, Order Management, and Advanced Supply Chain Planning. Coordinate with business stakeholders to understand their requirements and translate them into functional specifications for Oracle More...

Create and maintain mobile applications. Keep abreast of the latest technology for mobile applications. Work with computer engineers to brainstorm new applications. Create UI tests to source analytics.

Roles and responsibilities ROLE RESPONSIBILITIES Role definition and Key Accountabilities include, but are not limited to: Market Analytics Partner with key Pfizer stakeholders to support the design of analytics and market research plans and the overall management and execution of t More...

Manage and lead a team of customer service representatives Set and maintain high standards for quality customer support Review and report on team performance Handle escalated customer inquiries and complaints Collaborate with other departments to resolve customer issues Develop More...

Job Code: About School Our client is a well-established school located in . The School has a fantastic opportunity for an enthusiastic, Motivated and engaging teacher to join us. You will be joining an incredibly dedicated, caring and collaborative team. W More...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti More...

NOK Human Capital is hiring Customer Service Agents for one of the well known telecommunication companies in Nile City Towers El Tahrir Job Description: Manage large amounts of incoming phone calls Identify and assess customers needs to achieve satisfaction Handle customer complaints More...

Follow up on the work of the team he is directly responsible for and be present and participate in activities. Link cases facing the team with the case manager. Providing the center management with daily documentation of activities on a daily basis. Submitting periodic reports on the More...

Develop and implement effective BIM strategies. Integrate BIM processes into project workflows. Manage and mentor BIM professionals. Create and oversee BIM execution plans. Ensure accurate 3D models and resolve issues. Stay updated with BIM technol More...

Handle incoming customer inquiries Assist customers with product information, order placement, and issue resolution Maintain accurate and detailed customer records Collaborate with internal teams to resolve customer issues and ensure customer satisfaction Identify opportunities More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...