Admin Support Jobs in Cairo
Admin Support Jobs in Cairo
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Handle calls, e-mails, webchats, and other contacts within the service level agreement. Manage Intelligent Service Center activities through gathering business information from the user, logging properly Incidents and service requests in relevant ticketing tool. Diagnose, Troubles More...
Provide assistance to all members in the use of our computer network, workstations, and equipment. ● Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient integration. ● Provide helpdesk supp More...
Monitor, maintain, and optimize database performance. Troubleshoot and resolve database-related issues. Ensure data integrity and implement security measures. Collaborate with the development team to support database design and architecture. Manage database backups, restorations More...
Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...
Responding to technical support tickets. Contacting clients to find out the nature of the technical or IT issue. Linking to clients' computers via remote access. Traveling to clients' office or server location. Installing new hardware, software, and networking systems. More...
Provide expertise and guidance on agricultural technologies and practices to support farmers, agricultural businesses, and other stakeholders. Stay up-to-date with the latest advancements in agricultural technologies, machinery, and practices. Provide technical guidance and suppor More...
Overseeing the ordering, sales, and accounting of tickets. Supervising the selection, placement, and promotion of ticketing staff. Overseeing staff training activities and designing motivational strategies. Managing and troubleshooting the computer ticketing system. Ensuring com More...
Consulting with IT managers and other departments as required. Providing IT assistance to staff and customers. Training end-users on hardware functionality and software programs. Resolving logged errors in a timely manner. Monitoring hardware, software, and system performance me More...
Provide guidance and support for application users to ensure that the service is maintained to the highest possible standard with maximum levels of attainable productivity and efficiency. Provide support for application configuration and upgrades, and problem analysis and resolution More...
Seeking Agile Scrum Master to help facilitate the ongoing development of DNRs Animal Feeding Operations (AFO) .Net MVC web The current FTE Scrum Master is beginning work on a large new project but will help with the onboarding of this The Scrum Master will work with a primary web de More...
We are hiring a Utility Helper/Driver for an area As our Utility Helper/Driver you will be responsible for delivering food/meals and supplies to several locations, clinics, and In addition, this position supports all other functions of the department as needed or directed by *Ensure More...
Partner Support Advisor The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service. One or more years’ experience in related positions. F More...
Key Roles & Responsibilities: Coordinate sales team by managing schedules filing important documents and communicating relevant informationEnsure the adequacy of salesrelated equipment or materialRespond to complaints from customers and give aftersales support when requestedStore More...
Responsibilities: Providing software application support under the supervision of the Senior Engineer. Performing analyses on software application functionality and suggesting improvements. Ensuring effective front-end and back-end functionality of applications. Consulting with More...
Customer Support Representative
1- Minimum Bachelor degree of: Engineering, Computer Science or Commerce (English Section is Recommended) 2- Minimum 1-2 years of experience in either: A- Implementation (Installation, Training and Support) of business software applications, OR B- Operating business software packag More...
Business Support Specialist
HR related announcements (new joiners/ appointments/ leavers/ Leadership Development trainings/Holiday Announcements) Onboarding & induction Manage the Onboarding of new hires. Design and conduct monthly new hire’s induction sessions. Organize Office tour for new hi More...
Providing troubleshooting assistance regarding customer orders and customer accounts. Providing data and analysis to assist the work team in the sales department. Develop and monitor performance indicators on an ongoing basis. Manage sales tracking tools and report important informati More...
Communicate with users for troubleshooting Diagnose problems and propose an adequate solution or work with solution delivery/vendors to reach a solution Identify and propose business analysis of needs for designated projects Prepare presentation and demo for end users Good communi More...
Support Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their probl More...
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