Team Manager Customer Experience Jobs in Heredia

Procore is looking for a Manager Customer Support to grow a team of bestinclass Customer Support Representatives who provide our clients with frontline support via email and live chat. This person would collaborate with other Support Management team members to create wildly successful More...

The Team: We are looking for an analytical and strategic operations manager to support the Experience team (aka Design team). The Experience team is responsible for the Product & Platform experience and overall Customer Experience. Our Experience teams mission is to create pr More...

The Workplace Experience Generalist supports Procores Workplace Experience team and employees at our Heredia office. Successful candidates will play a vital role in ensuring a positive and productive work environment. This role focuses on creating and aiding an exceptional w More...

What you get to do in this role:The role of the Analyst Success Advocate is to act as an advocate for our customers.You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased thr More...

Were looking for a Manager of Customer Success to help lead scale and inspire a team of accomplished individuals committed to providing longterm value to Procores customers. Procores Customer Success team is instrumental to longterm profitability by driving adoption while providing a More...

Provide ownership of the user experience for using workplace productivity GenAI tools at Experian.Establish develop and aid in delivery of end user educationtraining programs for generative AI solutions. This includes ensuring that thedocumentation and information about using the tool More...

Reporting to the HRBP Director you will enhance workforce engagement and promote a healthy inclusive and productive work environment through strategic partnerships and collaboration. Your aim is to amplify our Experian Way norms culture and goals.Key Responsibilities:1. Engagement:Coo More...

Job descriptionThis role involves managing operations that deliver product information to customers and coordinate the resolution of customer service or account issues for designated product lines. It includes overseeing customer contact and document processing necessary to maintain c More...

You will have responsibility for ongoing support of our clients after Experian Healthcare products have been implemented. As a Support Analyst you will be expected to respond to user questions regarding the operations of the Experian HealthCares Medical Necessity Authorizations Notice More...

Were looking for a Customer Support Representative (CSR) to join Procores Customer Support Team. In this role youll utilize strong technical problemsolving and people skills to help customers using the Levelset platform giving them the confidence to understand use and evange More...

This role is an exciting opportunity to be a Valued team member in the newly created Customer Excellence Group working from the Regional Success Centre in Costa Rica to drive customer success and platform adoption across AMS. Youll work with some of the most important customers helpin More...

What you get to do in this role: As a Customer Support Team Member specializing in Orders and Collections you will play a pivotal role in ensuring the smooth and efficient resolution of customer inquiries and concerns related to orders and payments. You will collaborate closely w More...

Hybrid Role: Requires 3 days onsite at our Costa Rica office (Zona Franca UltraLAG Level 1 Heredia) and 2 days remote per week.Were looking for a SMB Customer Success Engineer to drive the success of Procores SMB customers. In this role youll be the product champion of More...

Were looking for a SMB Customer Success Engineer to drive the success of Procores SMB customers. In this role youll be the product champion of Procore and serve as a subject matter expert throughout the customer journey from implementation to renewal. You will succeed i More...

 The Insights Analyst is a team player and has a working knowledge of Voice of Customer Surveys CX Systems Salesforce Tableau PowerBI Analytics and turning reporting into business relevant Insights.CX Reporting Programs & InsightsLead the annual Net Promoter Score (NPS) Progr More...

What youll doExperian is looking for Customer Care Specialists to join our growing Call Center in Costa Rica reporting to our customer care supervisors. This is a great opportunity for someone who is passionate about providing excellent customer service can interpret consumers written More...

What you get to do in this role: Review and negotiate customer sales agreements that meet the companys requirements under its policies including those for risk tolerance while working collaboratively with the business team.Be a trusted business partner responding in a timely and More...

We are seeking a dedicated Incident and Problem Management Specialist to join our team. This role is crucial in managing and resolving highpriority incidents ensuring continuous improvement in service availability and driving process enhancements across a geographically dispersed oper More...

WHAT WE DOFounded in 2007 Growth Acceleration Partners (GAP) is a consulting and technology services company. We consult design build and modernize revenuegenerating software and data engineering solutions for clients. With modernization services and AI tools we help businesses achiev More...

As a Global Policy and Sanctions Manager in our Central Compliance Team you will support the Head of Policy and Financial Crimes in managing the full policy lifecycle and maintaining our policy inventory with additional responsibilities in sanctions compliance. We are looking for a co More...