GenAI User Experience Analyst
GenAI User Experience Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Provide ownership of the user experience for using workplace productivity GenAI tools at Experian.
- Establish develop and aid in delivery of end user educationtraining programs for generative AI solutions. This includes ensuring that thedocumentation and information about using the tools is easy to find easy to follow and nonintimidating to a nontechnical audience.
- Assist inestablishing and monitoring the request and provisioning process for GenAIcapabilities consideringrisk legal compliance and other constraints and standards.
- Hosting IT Clinics pilot sessions office hours and other forums aimed atdrivingthe usage of and adoption of these tools by users who seek to benefit from using them.
- Establish and facilitate a community of practicefor workplace productivity GenAI Toolsthrough which users can share their learnings and best practices weigh in on the direction of implementing new features and more.
- Report on usage and adoption and establish goals by which we will measure the success of our adoption efforts
- Participate in project meetings for GenAI and weigh in on the user experience find ways to improve.
- Address GenAI queries from users in multiple employeefacing forums
- Familiarity with the Enterprise Microsoft portfolio specifically M365 Teams Outlook and how Copilot and other GenAI capabilities are embedded into them;stay informed about the Microsoft Roadmap of upcomingenhancements to their products and services.
- Make GenAI tool recommendations that align to Experian use cases for users
- Build business relations with colleagues within the business to promote Digital Workplace and GenAI capabilities.
Qualifications :
Bachelors degree in business management related field or equivalent experience.
- 5 years experience in internal product development.
- Excellent written communications with audiences at all levels
- Experience using GenAI and developing use cases
- Instructional design experience a plus
- Articulate experience is a plus
Additional Information :
- Benefits/Perks:
Our benefits include: Medical life and dental insurance Asociacion Solidarista International Share Save Plan Flex Work/Work from home Paid time off Annual Performance Bonus Education Reimbursement Family Bonding Bereavement Leave Referral Program and more.
- This is a fully remote job opportunity. #LIRemote
- Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity engagement collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is awardwinning; Great Place To Work in 24 countries FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
