Identify Customer Jobs in Heredia

Procore is looking for a Manager Customer Support to grow a team of bestinclass Customer Support Representatives who provide our clients with frontline support via email and live chat. This person would collaborate with other Support Management team members to create wildly successful More...

This role is an exciting opportunity to be a Valued team member in the newly created Customer Excellence Group working from the Regional Success Centre in Costa Rica to drive customer success and platform adoption across AMS. Youll work with some of the most important customers helpin More...

What you get to do in this role:The role of the Analyst Success Advocate is to act as an advocate for our customers.You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased thr More...

Job descriptionThis role involves managing operations that deliver product information to customers and coordinate the resolution of customer service or account issues for designated product lines. It includes overseeing customer contact and document processing necessary to maintain c More...

You will have responsibility for ongoing support of our clients after Experian Healthcare products have been implemented. As a Support Analyst you will be expected to respond to user questions regarding the operations of the Experian HealthCares Medical Necessity Authorizations Notice More...

 The Insights Analyst is a team player and has a working knowledge of Voice of Customer Surveys CX Systems Salesforce Tableau PowerBI Analytics and turning reporting into business relevant Insights.CX Reporting Programs & InsightsLead the annual Net Promoter Score (NPS) Progr More...

Were looking for a Customer Support Representative (CSR) to join Procores Customer Support Team. In this role youll utilize strong technical problemsolving and people skills to help customers using the Levelset platform giving them the confidence to understand use and evange More...

What you get to do in this role: As a Customer Support Team Member specializing in Orders and Collections you will play a pivotal role in ensuring the smooth and efficient resolution of customer inquiries and concerns related to orders and payments. You will collaborate closely w More...

Hybrid Role: Requires 3 days onsite at our Costa Rica office (Zona Franca UltraLAG Level 1 Heredia) and 2 days remote per week.Were looking for a SMB Customer Success Engineer to drive the success of Procores SMB customers. In this role youll be the product champion of More...

Were looking for a SMB Customer Success Engineer to drive the success of Procores SMB customers. In this role youll be the product champion of Procore and serve as a subject matter expert throughout the customer journey from implementation to renewal. You will succeed i More...

Were looking for a Manager of Customer Success to help lead scale and inspire a team of accomplished individuals committed to providing longterm value to Procores customers. Procores Customer Success team is instrumental to longterm profitability by driving adoption while providing a More...

What youll doExperian is looking for Customer Care Specialists to join our growing Call Center in Costa Rica reporting to our customer care supervisors. This is a great opportunity for someone who is passionate about providing excellent customer service can interpret consumers written More...

You will manage ongoing and timesensitive Product Operations support for product functions in our ECS DirecttoConsumer portfolio. You will strengthen product feedback loops between customers Product and Technology to deliver more value to customers faster. You will use data to identif More...

Job description You will report to the Client Care Manager. You will be in charge of maintaining pricing tables by coordinating client requests and service needs with appropriate internal departments to ensure client requirements are met.Responsibilities:Implement pricing to new More...

Job description You will report to the Client Care Pricing & Billing Manager. You will be in charge of maintaining pricing tables by coordinating client requests and service needs with appropriate internal departments to ensure client requirements are met.Responsibilities:Imp More...

As a Client Operations Licensing Analyst you will work directly with customers sales and internal groups to manage EMS Install Licensing file delivery projects. You will ssesse customer needs communicate with internal teams to complete the needed requests and close projects in a timel More...

The Business Data Performance Analyst will help support our fraud management projects. We are looking for an understanding of data analysis data manipulation and reporting. You are proficient in excel (can write advanced macros) and SQL and able to transform raw data into applicable i More...

What you get to do in this role: 1. Support the commercial design modeling and execution of the companys largest deals: Collaborate with Elevates Large Deal Leads to develop and model financials for the companys largest commercial deals and strategic partnership opportunitie More...

 The Data Partnerships Analyst works with external data partners and our teams to facilitate due diligence including data privacy compliance security and financial stability assessments and to update diligence documentation. You will be also responsible for provider royalty expen More...

The Client Success Team works directly with Service Delivery and other internal EMS groups to build automation and drive standardization across EMS.  You will assess feasibility / projected savings communicate with internal teams to complete the needed improvements and drive the More...