Client Care - Pricing Billing Rep
Client Care - Pricing Billing Rep
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job description
You will report to the Client Care Manager. You will be in charge of maintaining pricing tables by coordinating client requests and service needs with appropriate internal departments to ensure client requirements are met.
Responsibilities:
- Implement pricing to new and existing clients
- Identify conflicting pricing and correct for appropriate billing
- Complete billing adjustments including debits credits manual invoices credit/rebills
- Research diagnose and resolve problems related to credentialing billing account maintenance pricing security and compliance regulations
- Aid clients or sales with set up or billing inquiries and maintain critical account and pricing tables
- Help train new employees and attend sales/client meetings
- Handle client escalations from calls/emails and manage customized reporting
- Participate with special projects and update procedures related to role
Qualifications :
Qualifications
- High School Diploma or Bachelors degree in Business Administration or related fields
- 2 years of experience in customer service
- Advanced English skills
- Excel (can maintain complex spreadsheets)
- Knowledge in pricing/billing tasks
Additional Information :
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is awardwinning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
