Data Automation Specialist
Data Automation Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Client Success Team works directly with Service Delivery and other internal EMS groups to build automation and drive standardization across EMS. You will assess feasibility / projected savings communicate with internal teams to complete the needed improvements and drive the empower framework with satisfactory resolutions. Responsible for managing and building automation across the organization foresee challenges clarify team needs and provide regular status.
Major Job Functions
- Set up new RPA (Robotic Process Automation) standardize processes prioritize projects when necessary and monitor entire project resolution. Consult with internal groups when needed to ensure complete automation resolution.
- Partners with Regional Smart Automation Delivery Team and follows governance protocols and standards
- Identifies trains and coaches upcoming potential developers from within the business (Power Users/Citizen Developers)
- Primary contact point for internal and external on entered tickets as well as consultation to incorporate needed solutions
- Collaborates directly with other internal groups to successfully resolve the automation task to the internal users satisfaction. Owning the project from inception to resolution.
- Monitors and reports progress and fully communicate status with team members and end users within project expectations.
- Interpret project specifications and utilize the most effective approach to produce the desired results accurately and efficiently.
- Establish develop and aid in delivery of end user educationtraining programs for generative AI solutions. This includes ensuring that thedocumentation and information about using the tools is easy to find easy to follow and nonintimidating to a nontechnical audience.
- Assist inestablishing and monitoring the request and provisioning process for GenAIcapabilities consideringrisk legal compliance and other constraints and standards.
- Analyze tools procedures systems making recommendations for new technology. Especially in the automation and standardization arena. Learn and understand new platforms to transition into new technologies.
- Build business relations with colleagues within the business to promote Digital Workplace and GenAI capabilities.
Qualifications :
- 3 years experience in Marketing Automation or Internal Product development.
- Technical bachelors degree or business management related field or equivalent experience.
- Programming background preferred.
- Experience in Smart Automation Technologies (RPA Chatbot Power Apps GenAi etc.)
- Strong attention to detail and organizational skills.
- Excellent problem solving and analytical skills.
Additional Information :
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is awardwinning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
