Customer Segmentation Jobs in Manama

Respond to Customer Inquiries: Handle incoming customer inquiries via phone, email, chat, or social media in a timely and professional manner. Provide Information: Offer accurate information regarding products, services, and policies to customers. Resolve Issues: Assist customers More...

Discovery and Assessment: Identify and define targeted audience segments relevant to the project. Conduct interviews and workshops to validate needs, challenges, and assess current capabilities. Analyze existing processes, products, and systems to identify pain points and gaps. More...

We are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service handling customer inquiries and assisting with debt collection from delinquent clients and managing accounts receivable. This More...

✔️ Providing support in Danish by email and Live chats; ✔️ Processing with great attention to details and content; ✔️ Identifying clients' needs and proactively proposing solutions; ✔️ Focusing on customer expectations and satisfaction; ✔️ Working closely with our team to impr More...

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. Currently we More...

ControlUp GCS Engineers are experienced IT Professionals who are deeply knowledgeable in IT Operations. We are seeking strong communicators and collaborative team players. People who excel in this role, love solving puzzles and see themselves as lifelong learners, strive to go the ext More...

Engaging with customers in a technical consultancy and advisor role throughout the customer journey providing technical and solution guidance for our Postgres Platform Create and conduct product demonstrations Serve as the primary point of contact for 3rd-level technical support More...

We are looking for a customer-oriented, experienced and motivated Customer Service Representative who is able to out themselves in the customers' shoes and remain helpful, patient, positive and cheerful. Responsibilities: Managing large volume of customer calls Stay fri More...

We are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service handling customer inquiries and assisting with debt collection from delinquent clients and managing accounts receivable. This More...

Processing with great attention to details and content; ✔️ Identifying clients' needs and proactively proposing solutions; ✔️ Focusing on customer expectations and satisfaction; ✔️ Working closely with our team to improve and establish the necessary processes.

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product k More...

Roles and responsibilities The Senior Customer Success Manager (CSM) role at MentorcliQ is designed for an experienced professional who is passionate about driving customer satisfaction, product adoption, and long-term retention in a SaaS environment. In this role, you will manage a More...

Respond promptly to customer inquiries via phone, email, and chat. Provide accurate information about products, services, and policies. Resolve customer complaints and issues in a timely manner. Maintain detailed records of customer interactions and transactions. Collaborate wit More...

Job Purpose The ideal candidate will lead the account development as well as have to make Sales. They should be skilled at building and maintaining relationships with clients and work to provide product and service information, training, obtaining client feedback, and or handling ren More...

We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. Currently we More...

Communicating with customers over live chat and phone calls to answer their questions and help solve their problems Building relationships with customers from the moment they speak to us by welcoming them and making sure they’re happy with their experience Onboarding custome More...

As a Product Enablement Engineer at Fingerprint, you’ll have the opportunity to become a leading expert in our product and be the face of Fingerprint to our users as they sign up and experience the product for the first time. Each user has unique needs, and you will act as a tru More...

Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.) Provide timely and accurate information to customers, addressing their needs and concerns effectively Troubleshoot and resolve customer issues in More...

We are seeking a motivated and results-driven Customer Success Manager (CSM) to join our dynamic team in the GCC region. You will be the first point of contact for our customers in this region, ensuring their satisfaction and retention. This role requires fluency in Arabic along with More...

Respond to all client enquiries relating to eligibility, plan benefit coverage, claims status, policy terms and conditions and strive for first call resolution. Communicate regularly with clients and our business partners regarding the insurance cover and related claims. Provide pa More...