وظائف في Lead Customer Support Emea في عمّان

What You Will Be Doing Design and Refine AI tools that are tailored to enhance the customer service experience. This includes creating systems that predict client needs and automate responses, which not only improves response times, but also increases overall customer satisfactio المزيد...

As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests through phone, chat and/or email – this includes everyt المزيد...

Your role As a Customer Support Executive at Deriv, you’ll be at the forefront of handling customer queries and concerns about our products. Your excellent communication skills and strong knowledge of Deriv’s products will be put to the test as you work closely with other المزيد...

What will you do as a Customer Service Associate? As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our customers by answering their requests thro المزيد...

About the job Working at Thoropass At Thoropass, we are on a mission to transform an industry that’s never been known for innovation, but we aren’t letting that stop us. We love collaborating to come up with new ways to solve problems that would stump other tea المزيد...

تقديم الدعم للعملاء الداخليين والخارجيين وفقًا لإجراءات الإدارة و/أو شروط عقد العميل أو اتفاقيات مستوى الخدمة (SLAs). قد يعمل كنقطة اتصال واحدة للعميل (SPOC) وينسق استكشاف أخطاء التطبيق وإصلاحها مع العملاء و/أو مجموعات المحللين الداخليين لضمان الحفاظ على أعلى مستوى من خدمة العملاء لح المزيد...

What You’ll Do Provide support to internal and external customers following departmental procedures and/or the terms of the customer contract or Service Level Agreements (SLAs). May act as the customer's Single Point of Contact (SPOC) and coordinate application trouble المزيد...

Job Summary: The role involves analyzing and collaborating closely with Team Leaders and the Pod Manager to identify improvement opportunities. This includes offering actionable insights to enhance customer experiences and addressing gaps in processes or knowledge. Responsib المزيد...

RED Global on behalf of a client partner are searching for a Customer Delivery Engineering Technical Lead for a 9 Month project starting ASAP Role: Customer Delivery Engineering Technical Lead Start: ASAP Duration: 9 Months Location: Hybrid (1 week every 2 months roughly on sit المزيد...

إدارة ودعم الحلول واسعة النطاق، وتوفير الخبرة الفنية وحل المشكلات المعقدة. بنشاط إرشاد وتطوير أعضاء الفريق، وتبادل المعرفة ورأس المال الفكري. قم ببناء عمليات محاكاة للعملاء لحل المشكلات المعقدة وضمان التوافق. إنشاء ونشر الضمانات والوثائق الفنية. توفير الخبرة الفنية ودعم التصع المزيد...

Open Position: Project Manager, Office Design & Facilities Management (MNC based Company) An MNC based Company is currently hiring Project Manager, Office Design & Facilities Management to join the team and be based in the Selangor office. Key responsibilities include:Holds a المزيد...

Creating and promoting a culture of occupational safety by identifying opportunities to improve it across the department; Ensuring the fulfillment of customer orders in accordance with quality guidelines; Constantly communicating key change information to front-line management and المزيد...

تقديم المساعدة الفنية من خلال الرد على التذاكر المتعلقة بالأخطاء أو المشكلات أو تغييرات التكوين في البرنامج. تتم هذه المساعدة عبر البريد الإلكتروني أو الهاتف أو تطبيقات مشاركة الشاشة عن بعد مثل Teams أو Zoom أو Webex. قم بإجراء استكشاف أخطاء البنية التحتية وإصلاحها حسب الحاجة لمشكلا المزيد...

Job Duties/Responsibilities Provide technical assistance by responding to tickets regarding errors, problems or configuration changes with the software. This assistance is via email, phone or remote screen-sharing applications such as Teams, Zoom or Webex. Perform infrastructure المزيد...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25 المزيد...

What You Will Be Doing Solving complex customer problems that our AI bot was unable to help them with Asking insightful questions that get to the root cause of the customer’s problem Generating solutions using your product knowledge and our knowledge bases Spending 25 المزيد...

Responsibilities: Ability to deal with electronic and mechanical machines. Experience in troubleshooting electrical issues. Experienced in ID and passport card personalization machines is recommended. Using various strategies and tools to provide effective solutions to customers المزيد...

خبرة 2-3 سنوات في مجال الشبكات أمر لا بد منه (الإضافة ليست ميزة) معرفة ممتازة في دعم مكتب المساعدة. معرفة ممتازة في التبديل والتوجيه مع بائعين مختلفين مثل Cisco وHP وJuniper... معرفة ممتازة بخوادم Windows وإدارة المستخدمين عبر الدليل النشط وبناء الأمان من خلال إدارة سياسة المجموعة. إ المزيد...

Responsibilities: As a Customer Service Representative at HTT-High Tech Talents, you will be crucial in ensuring our customers receive top-notch service. Your responsibilities will include: Efficient Order Processing: Seamlessly process customer orders, ensuring accuracy and المزيد...

Trilogy consistently wows its customers with the quality of our support. We’re committed to hiring the top 1%, so you’ll work with people who challenge you. We’ve been fully remote from the start. While other companies were left playing catch-up due to COVID, our المزيد...