وظائف في إدارة خدمات تكنولوجيا المعلومات في القاهرة

Define and own the application architecture for the entire VOIS IT Automation organisation, promote buy-in from business and IT side for the common architecture model - Design the solution for different organizations and business owners like CARE, Business, CFSL and COE. - Support s المزيد...

Make outbound cold calls to potential clients to generate sales leads Present company products and services in a professional and persuasive manner Qualify leads and move qualified prospects through the sales funnel Negotiate and close sales deals within assigned quotas Main المزيد...

Troubleshoot and resolve hardware and software issues for end-users Provide guidance and training on the use of various IT systems and applications Monitor network performance and implement preventative maintenance Assist with the deployment and configuration of new IT equ المزيد...

يحدد المهمة والرؤية لقسم خدمات البنية التحتية لتعزيز ثقافة وعقلية موجهة نحو الأعمال التجارية مدفوعة بالتركيز على التوفر العالي. يعمل مع فريق القيادة العليا لتكنولوجيا المعلومات بشأن محفظة الخدمات والحوكمة المطلوبة لتحديد أولويات الموارد. الاستفادة من مهارات التأثير والتفاوض عبر تكنولو المزيد...

Monitoring and maintaining networks and servers. Upgrading, installing and configuring new hardware and software to meet company objectives. Implementing security protocols and procedures to prevent potential threats. Creating user accounts and performing access control. Perform المزيد...

Responsible for the upkeep, configuration, and reliable operation of computer systems, particularly multi-user computers, such as servers. Ensure that the company’s IT infrastructure runs smoothly and efficiently, providing a stable and secure environment for all users. Inst المزيد...

الأدوار والمسؤوليات الرد على استفسارات العملاء وتقديم الدعم الفني عبر الهاتف أو البريد الإلكتروني أو الدردشة استكشاف مشكلات الأجهزة والبرامج وإصلاحها تشخيص مشكلات الشبكة وحلها توثيق جميع المشكلات والحلول في نظام التذاكر لدينا تصعيد المشكلات حسب الضرورة إلى الفنيين من المستوى الأعلى ا المزيد...

Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through المزيد...

Join our dynamic team as a Guest Experience Specialist and be part of a unique hotel and gastronomy concept in the heart of Munich. Tasks You will play an essential role in creating memorable experiences for our guests, from check-in to sharing local tips and recommendations. We belie المزيد...

BAU Management:Collaborate with Service Hubs and IT teams to implement business requests (e.g. product extensions price adjustments promotions).Gather requirements manage market tickets and validate configurations.Incident Management:Handle bug reporting resolution followup and ticket المزيد...

Jadeer is hiring on behalf of one of our clients in Egypt our client is a leading company in the IT sector.Job Title: Head of ITScope:Head of IT will oversee the technology strategy and operations of the organization ensuring the effective and secure deployment of technology solutions المزيد...

Roles and responsibilities Customer Support: Communicate with customers primarily via email, chat, and phone in a professional and friendly manner to provide assistance, resolve issues, and answer inquiries related to our jewelry products, orders, shipping, returns, and general websi المزيد...

Leading of processes connected to change management Review the RFC Fields Asses Changes Impact/risk Communicate with the technology stakeholders that may be impacted Discuss Daily Changes in Daily CAB (Change advisory Board) Authorize The Approved RFC Defi المزيد...

Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, va المزيد...

Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per the standard (respo المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so th المزيد...

Ensure all counter transactions are processed accurately and swiftly and in accordance with the laid down procedures Reduce wait time & serve time by efficient processing of all transactions Manage customer expectations for each transaction and ensure adherence to basic المزيد...

Interact with customers over the phone to understand their banking needs. Provide excellent customer service to achieve customer loyalty. Resolve problems over the telephone on the spot. Convert sales opportunities in order to meet financial targets. Clarify and explain procedur المزيد...

Provide exceptional customer service for The E-Commerce Group through digital channels, including social media and WhatsApp. Moderate and respond to customer inquiries, comments, and messages on social media platforms. Handle customer service issues, resolve complaints, and ensure المزيد...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.