وظائف ضابط خدمة العملاء في مصر

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...

Tracking customer experiences across online and offline channels, devices, and touchpoints. Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness. Aligning customer experience strategies with market المزيد...

Respond to customer inquiries and resolve issues promptly. Maintain professionalism in all interactions. Document and follow up on customer interactions. Utilize customer service software to manage inquiries. Provide product and service information. Meet performance metr المزيد...

Designing delicious and attractive menus and continuously making improvements. Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. Building positive relationships with food and beverage vendors. Adhering المزيد...

الأدوار والمسؤوليات التركيز على العملاء: تحب مساعدة الآخرين وتتمتع بقدرة طبيعية على تقديم خدمة ممتازة. ودود وسهل التعامل: تستمتع بلقاء أشخاص جدد وجعلهم يشعرون بالراحة. مهتم بالتفاصيل: تنتبه للأشياء الصغيرة لضمان سير كل شيء بسلاسة. لاعب فريق: تعمل جيدًا مع الآخرين وتساعد في جعل بي المزيد...

Customer relationship management through the effective use of technical knowledge to install, service, and maintain customer sites. Assisting in service repair, preventative maintenance, field change orders / installations. Identifying and solving customer issues, provid المزيد...

Develop and design Customer profiling tools enabling customer persona and digital fingerprint identification. Building on Customer interactions and engagement on different journeys analytics for more individualized customer engagement approaches Build the framework of customer Engagem المزيد...

Supporting the development of long-term organizational strategy. Conducting research and analyses of operational effectiveness, processes, stakeholders, etc. Aligning departmental goals, processes and resource allocation with the organizational strategy. Assessing market trends and المزيد...

Direct team activities, establishing task priorities, scheduling and tracking work assignments, providing guidance, training and ensuring the availability of resources. Collaborate with warehouse and other intimate departments as necessary to meet customer requirements, to tak المزيد...

Responsible for SAP S4/HANA Implementation project as project manager. Participate in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility, including participating in design thinking workshops, performing project estim المزيد...

الأدوار والمسؤوليات تعزيز القيمة للعملاء وأعضاء الفريق من خلال إنشاء المعرفة ذات الصلة ومشاركتها. ▪ الشراكة مع العملاء لدعم استراتيجية أعمالهم وأهدافهم. ▪ الحفاظ على اتفاقيات مستوى الخدمة الخارجية والداخلية والموردين. يعد الوعي بـ ITIL ميزة إضافية. ▪ العمل كنقطة تصعيد أساسية للعمل المزيد...

Build a strong partnership with the Clients through leading the joint business planning process and designing the service charter for the client Own clients' governance process Strong & Intensive networking of relevant stakeholders with defined Clients and high Client enga المزيد...

Providing customers with IT support via desktop solutions, chat functions, emails, and calls. Assisting customers with account setup and application installations. Ensuring optimal application functionality by configuring networks. Troubleshooting IT issues by asking customers ta المزيد...

Supervising day-to-day operations in the customer service department. Responding to customer service issues in a timely manner. Creating effective customer service procedures, policies, and standards. Developing customer satisfaction goals and coordinating with the team to meet t المزيد...

الأدوار والمسؤوليات 1. الإشراف على الفريق والقيادة الإشراف على فريق من مندوبي المبيعات وإدارته، والتأكد من اتباعهم لسياسات وإجراءات الشركة. تدريب وتطوير الموظفين، وتقديم التوجيه بشأن معرفة المنتج، وتقنيات المبيعات، وخدمة العملاء. تحفيز وتشجيع أعضاء الفريق على تلبية وتجاوز أهداف المبي المزيد...

الأدوار والمسؤوليات بصفتك عضوًا في منظمة الدعم، فإن تركيزك ينصب على تقديم الدعم والحلول بعد البيع لقاعدة عملاء Oracle مع العمل كمدافع عن احتياجات العملاء. يتضمن ذلك حل استفسارات العملاء غير الفنية بعد البيع عبر الهاتف والوسائل الإلكترونية، بالإضافة إلى الأسئلة الفنية المتعلقة باستخدا المزيد...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.

Develop and implement strategies to attract and acquire new customers. Identify and engage potential customers through various channels, including online, phone, and in-person. Educate prospective customers about our services, mission, and values. Work closely with the marketing المزيد...

Conducting client discovery calls with sales representatives. Meeting with clients to discuss their hardware and software needs. Strategizing with the sales team to create customized solutions. Drafting and delivering presentations on targeted products. Designing and installing المزيد...

Act as a front-line interface with customers of Vodafone Egypt in English. Role involves responding to customers over the phone and resolving their inquiries. Maintaining the customer experience and providing the best image of the company