وظائف في Customer Relationships في القاهرة

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Content Creation: Work with the Content Specialists to develop and create various types of customer support content, including knowledge base articles, FAQs, troubleshooting guides, tutorials, and other resources that help customers find answers to their questions and solutions to the المزيد...

Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transacti المزيد...

Handle all GCS cases, follow up and close all requests. Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them. Respond to all requests that are under IRT Immediate Respond Team as per the standard (respo المزيد...

Develop and execute strategic plans to achieve sales targets. Build and maintain strong longlasting customer relationships. Partner with customers to understand their business needs and objectives. Effectively communicate the value proposition through proposals and presentati المزيد...

Develop and customize Oracle E-Business Suite modules, including Oracle Forms and OAF pages, to meet specific business requirements. Design, implement, and optimize PL/SQL database objects and SQL scripts, ensuring code quality and performance. Create and support integration solut المزيد...

Organizing an archiving system. Labeling, sorting, and categorizing documents for ease of use. Retrieving documents upon request. Outlining a long-term storage strategy. Adhering to regulatory requirements. Working with colleagues to ensure consistency of documentation practice المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Provide Direct Customer Support through various channels. Investigate and resolve customer complaints and queries – particularly those of an escalated nature. Provide feedback to the rest of the Customer Care team to ensure that all issues are resolved quickly. Continuously المزيد...

Respond to customer inquiries and resolve issues promptly and professionally Communicate effectively in both Arabic and English Provide accurate information about products and services Ensure customer satisfaction through excellent service delivery Collaborate with team members to المزيد...

Develop and design Customer profiling tools enabling customer persona and digital fingerprint identification. Building on Customer interactions and engagement on different journeys analytics for more individualized customer engagement approaches Build the framework of customer Engagem المزيد...

Support agents in the day-to-day operations to secure complete orders and achieve team members’ operations targets. Improve customer experiences and customer satisfaction by assisting agents with all requires tools and skills for orders inquiries, transactions and complaints المزيد...

وكيل خدمة العملاء الفرنسي وصف الشركة Teleperformance هي شركة عالمية لخدمات الأعمال الرقمية تقدم خدمات أعمال متقدمة ومدعومة رقميًا لمساعدة أفضل العلامات التجارية في العالم على تبسيط أعمالها بطرق هادفة ومستدامة على مستوى العالم. إن حضورنا المحلي والعالمي يعني أننا ندعم مجتمعاتنا وعم المزيد...

1. As an Integrator - analyze field force data in a timely and accurate fashion as well as hold responsibility for monitoring data quality. 2. As a Connector - apply proven communication and problem-solving skills to guide and inspire different stakeholders. 3. As a Shaper - lead on t المزيد...

التعامل مع جميع حالات GCS ومتابعتها وإغلاق جميع الطلبات. - الرد على استفسارات العملاء من خلال تلبية متطلباتهم وحل مشاكلهم ومتابعة حالاتهم وتحديثها. الرد على جميع الطلبات الواردة ضمن فريق الاستجابة الفورية التابع لـ IRT وفقًا للمعايير (الرد خلال 24 ساعة طوال أيام الأسبوع وخلال 10 ثوانٍ المزيد...

Utilize advanced analytics techniques to extract insights from customer data, analyze customer behavior, preferences, and trends to identify opportunities for enhancing customer experiences. Conduct recurrent and ad-hoc customer related analysis for the various stakeholders in the g المزيد...

Responsible for “Lead to Order” process for enquiries pertinent to Spare Parts & Services Proactively identify and capture upselling opportunities. Investigate & identify the parts required and submit quotations. Check parts availability and ensure correct p المزيد...

Develop and implement operational policies and procedures Coordinate with various teams I mean internal or external to ensure seamless operation Build and maintain strong longlasting customer relationships. Oversee daytoday operations and daily transactions to ensure efficien المزيد...

Lead Generation: Identifying potential clients through market research, networking, and cold calls/outreach. Customer Engagement: Build and maintain relationships with new and existing clients, ensuring a high level of customer satisfaction. Sales Support: Assist the Sales Head in p المزيد...

Present promote and sell freight forwarding & trucking services to existing and prospective customers. Conduct costbenefit and needs analysis for current and prospective customers interested in procuring our comprehensive range of crossproducts including freight forwarding and bot المزيد...