وظائف ممثل مركز الاتصال في مصر

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet; Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and servic المزيد...

- Respond to inbound customer contacts via email, chat, or other communication channels in a courteous and professional manner - Actively listen to customers, understand their needs, and provide accurate, relevant, and personalized solutions - Efficiently navigate the organization&#39 المزيد...

Respond to customer inquiries and resolve issues promptly. Maintain professionalism in all interactions. Document and follow up on customer interactions. Utilize customer service software to manage inquiries. Provide product and service information. Meet performance metr المزيد...

الأدوار والمسؤوليات دعم العملاء: الرد على استفسارات العملاء عبر الهاتف أو البريد الإلكتروني أو الدردشة أو شخصيًا على الفور وباحترافية. توفير معلومات دقيقة حول المنتجات والخدمات والسياسات والإجراءات. حل المشكلات: معالجة شكاوى العملاء ومخاوفهم بالتعاطف والصبر والنهج الموجه نحو الحلول المزيد...

- Respond to customer inquiries via email and chat in fluent English. - Provide accurate, valid, and complete information using the appropriate methods and tools. - Resolve customer complaints and provide suitable solutions and alternatives within the established time limits. - Follow المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

Roles and responsibilities Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our المزيد...

Developing sales strategies to draw in potential buyers or to solicit new potential customers. Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements. Creating relationships with customers to identify their potenti المزيد...

Join Our Team as a Chief Accountant with Call Center Expertise!Are you a detailoriented accounting professional with experience in the call center industry We are seeking a dynamic Chief Accountant to lead our finance team. This is your opportunity to make a significant impact in a fa المزيد...

Job DescriptionsProvide Direct Customer Support through various channels.Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25 interpreters.Investigate and resolve customer complaints and queries particularly esca المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act المزيد...

About Us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are looking for an experienced Nesting Call Center Team Leader to oversee our call cen المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act المزيد...

Reporting to the site manager or other senior project managers as required. Ensuring that requirements, as specified by the client and senior management, are met. Monitoring labor, building material, and equipment budgets and curbing unnecessary expenses. Supervising on-site constr المزيد...

Join Our Team as a Finance Business Partner at Future Group!Do you have a passion for numbers and the ability to strategically influence business decisions Future Group a leader in translation and localisation services since 1994 invites you to become a part of our dynamic team. With المزيد...

Scheduling appointments with doctors, pharmacists, and other healthcare professionals to promote company medications. Developing an in-depth understanding of company medications. Building and maintaining good business relationships with customers to encourage repeat purchases. Fo المزيد...

الأدوار والمسؤوليات 1. خدمة العملاء: التفاعل مع العملاء: تحية العملاء ومساعدتهم عند دخولهم المتجر، وتقديم خدمة ودية ومهنية. إرشادات المنتج: تقديم المشورة والمعلومات المتخصصة حول ميزات وفوائد ومواصفات المنتجات مثل الأثاث والديكور المنزلي والأجهزة أو غيرها من الضروريات المنزلية. حل الم المزيد...

Handle incoming customer inquiries Assist customers with product information, order placement, and issue resolution Maintain accurate and detailed customer records Collaborate with internal teams to resolve customer issues and ensure customer satisfaction Identify opportunities المزيد...

الأدوار والمسؤوليات . مساعدة العملاء والمبيعات إشراك العملاء: تحية العملاء عند دخولهم القسم، وتقديم المساعدة لهم، وإشراكهم في المحادثة لفهم احتياجاتهم وتفضيلاتهم. عروض توضيحية للمنتجات: تقديم معلومات مفصلة حول ميزات وفوائد واستخدامات المنتجات المنزلية، وخاصة الأجهزة أو الأثاث أو أدوا المزيد...

Generating sales leads. Managing incoming calls. Building good relationships with customers. Resolving complaints and following up on resolutions. Identifying customers' needs. Meeting sales objectives. Following procedures and policies.