Contact Center Representative Jobs in Egypt

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationsh More...

Handle inbound and outbound calls in a professional and courteous manner. - Assist customers with inquiries, concerns, and technical issues. - Provide accurate and detailed information about products, services, and promotions. - Troubleshoot and resolve customer complaints or escal More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in activ More...

Team Management: Recruit, train, and develop a team of customer service representatives. Manage their performance, provide coaching and feedback, and create opportunities for professional growth. Operations Management: Oversee the contact center's daily operations, including sc More...

- Assist, support and perform the target based on transaction quality monitoring and ensure accuracy and effectiveness. - Ensure and apply accurate and detailed feedback is uploaded for every monitored transaction. - Monitor and raise violations for issues which impact customer a More...

- Assist, support and perform the target based on transaction quality monitoring and ensure accuracy and effectiveness. - Ensure and apply accurate and detailed feedback is uploaded for every monitored transaction. - Monitor and raise violations for issues which impact customer and b More...

Provide Direct Customer Support through various channels. Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25+ interpreters. Investigate and resolve customer complaints and queries particularly escalated one More...

- Manage and supervise work force management day to day operations in an effort to increase operational effectiveness. - Report and observe daily call center metrics on all projects, teams, and agent performance. - Analyze and adjust staffing to maximize efficiency and service level r More...

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing More...

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Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so More...

Manage the tendering team, setting the process and best strategy for each tender package. Review the tender documentations issued by the development/design team to assure its reflection to our tendering directions, including the bill of quantities, method of measurements, specific More...

About us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are seeking a highly motivated and dynamic Call Center Agent to join our team. The pri More...

About us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are seeking a highly motivated and dynamic Call Center Agent to join our team. The pri More...

About us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are seeking an experienced and dedicated Call Center Supervisor to join our team. The More...

About us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are seeking an experienced and dedicated Call Center Supervisor to join our team. The More...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in activ More...

About Us:We are a growing agency that helps businesses from different industries scale. Our team members are resultsdriven individuals who like to move fast get the job done and have fun doing it.We are looking for an experienced Telesales Supervisor to oversee our call center agents: More...

Responsible for the operations of the DC end to end operation: Staffing & scheduling Ordering Inbound receiving stocking Pick orders pack orders expense control within set operational standards.Coordinating and supervising DC operations (i.e. selecting people scheduling shifts rou More...

Handle incoming calls from patients regarding medical inquiries Provide accurate and timely information to patients regarding medical services Ensure patient confidentiality and data security at all times Collaborate with healthcare professionals to ensure seamless patient care