Team Management Jobs in Aurora

Job Summary: The Team Leader for Customer Service will oversee a team of Customer Service Agents ensuring that all inbound inquiries and FNOL claims are handled effectively. The role requires strong leadership skills and experience in the insurance industry with a focus on customer c More...

Key ResponsibilitiesTeam LeadershipLead coach and develop a team to meet performance goals.Provide regular feedback and training to improve skills.Claims ManagementOversee claims processes for timely and accurate resolution.Handle escalations and review complex or highvalue claims.Ris More...

Client Overview Velotric is an innovative company founded by industry leaders from renowned brands like Lime Giant Specialized and Decathlon. The team is passionate about creating Ebikes that combine elegance high performance reliability safety and affordability. With a vision for a More...

Shift: 9 am to 6PM EST Requirements: 24 Years of contact center experinceMin 2 years of work experience in collection operations and Team HandlingGrad/Under Grad Responsibilities: Strong experience BPO Collections Operations and Managing SLA KPIs and project deliverables Responsible f More...

Key Qualifications: Amenable to work in shifting schedules.Amenable to work ONSITE (TAGUIG).Able to start ASAP Education and Other Requirements: Minimum experience of 4 years with customer service in the BPO/BPM industryBachelors degree in any courseA minimum of 3 years in the role of More...

Motivates team of Customer Service and some Technical Support Associates through performance coaching career planning and setting educational objectivesParticipates in quality calibration and validation sessionsResolves employee issues and act as the employee advocate when dealing wit More...

Shape and empower highperforming teams in a fastgrowing tech environment.Our client Bonterra Tech is a powerhouse in nonprofit software enabling organizations to raise more funds scale their impact and create realworld change. With a commitment to driving social good through technolog More...

Key Qualifications: Amenable to work in shifting schedules.Amenable to work ONSITE (TAGUIG).Able to start ASAP Education and other requirements: Minimum experience of 4 years with customer service in the BPO/BPM industryBachelors degree in any courseA minimum of 3 years in the role of More...

This is a remote position.Company Overview:Full Scale is a leader in software development staff augmentation known for its exceptional culture and commitment to employee and client success. We offer exciting opportunities to work with global clients and cuttingedge technologies all More...

Cash in on Opportunity: Join the FinTech RevolutionLooking to be a financial lifeline for Canadians Our client is a leading provider of instant online loans offering quick and easy access to funds. With a strong focus on customer satisfaction and responsible lending practices theyve b More...

As a Sales Manager youll be at the heart of our sales operations working closely with the Sales Team Leader rankandfile callers and Sales Closer. Your main responsibilities will include identifying new sales opportunities ensuring deals are closed and collaborating with internal teams More...

Nature Of the Account: Healthcare Work Arrangement: Onsite (Cebu) Shift Schedule Restdays: US Business hours Educational Requirement: College Gradute Work Experience: 24 years exp as Team LeadPreferred Healthcare exp *Insurance background claims processing US benefitsCustomer Service More...

Responsibilities:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and corrective d More...

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to:Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectation More...

The Management Engineer plays a key role in ensuring that production processes run efficiently safely and in full compliance with Gardenias quality standards. This position is responsible for auditing operations planning and supervising factory improvement projects and recommending pr More...

The Settlement Team Lead ensures accurate preparation and review of settlement drafts transaction reports and facilitates reconciliation and investigation of transactions. The role maintains records liaises with other teams to address merchant and payment partner concerns and ensures More...

Managers in this role get to: Lead with Impact: Drive daily sales operations by setting clear goals tracking team performance and achieving outstanding results.Coach and Develop: Empower team members through training mentoring and skill development to help them excel and grow.Monitor More...

Key Responsibilities:Lead manage and support a team of customer support agents ensuring effective handling of customer queries and troubleshooting issues.Responsible to meet their Teams KPI performance and ensure that underperformance is managedProvide support to the team by acting as More...

The Client Solutions Credit Assessment Team Manager team plays a pivotal role within Lendis Customer and Sales function which comprises the Submission Assessment and Settlement groups. We are looking for someone with industry experience to join our expanding leadership team. Lendi ha More...

Position DescriptionTeam Leader EngineeringServices Managed Service Delivery EngineersLine of Business:Department:Position Profile:Position Purpose:ServicesManaged Service Delivery Engineers3Provide operational management of the Shift Support Team responsible for the executiono More...