Help Desk Jobs in Alexandria

Jadeer is hiring on behalf of one of our clients in Cairo Egypt. Our client is a leading IT solutions provider specializing in cloud services technology support and tailored IT solutions to enhance business efficiency and productivity.Job Title: IT Help DeskScope:We are seeking a dedi More...

Roles and responsibilities Responding to customer inquiries and providing technical support via phone, email or chat Troubleshooting hardware and software issues Diagnosing and resolving network issues Documenting all issues and resolutions in our ticketing system Escalating issues a More...

Roles and responsibilities Responding to customer inquiries and providing technical support via phone, email or chat Troubleshooting hardware and software issues Diagnosing and resolving network issues Documenting all issues and resolutions in our ticketing system Escalating issues a More...

Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through More...

IT Support: Act as the first point of contact for technical support issues, including hardware, software, and network problems. Diagnose and resolve technical issues related to computers, printers, and other office equipment. Provide support for various software appl More...

Job Responsibilities: Provide firstlevel contact and convey resolutions to user issuesMonitor and respond quickly to incoming requests related to IT issuesMaintain local networks in ways that optimize performanceEnsure security and privacy of networks and computer systemsProvide orien More...

Follow and implement the companys data security rules to protect sensitive information. Track assets maintain accurate documentation and ensure proper inventory management.Manage and troubleshoot enduser equipment such as computer printers and scanners.Solve hardware and software faul More...

Installing new software and hardware components. Regularly evaluating our IT systems to ensure they meet the necessary demands. Assisting with network administration tasks. Ensuring data storage is safe and secure. Resolving all issues coworkers have with their IT systems and so More...

Roles and responsibilities We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good techn More...

Responding to customer inquiries and providing technical support via phone, email or chat Troubleshooting hardware and software issues Diagnosing and resolving network issues Documenting all issues and resolutions in our ticketing system Escalating issues as necessary to senior- More...

Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatible software on all More...

Roles and responsibilities Respond to queries via chat, email, or phone. Help other staff members with troubleshooting and diagnosing problems. Providing technical assistance for questions and problems. Resolving problems with networks and other computer systems. Diagnosing syste More...

Responding to requests for technical assistance in person, via phone, chat or email Diagnosing and resolving first line technical hardware and software issues Researching questions using available information resources Advising user on appropriate action Following standard help More...

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean an More...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...

Job Description:Research and identify solutions to software and hardware issuesDiagnose and troubleshoot technical issues including account setup and network configurationAsk employees targeted questions to understand the root of the problem quicklyTrack computer system issues through More...

Installing and configuring and upgrading computer hardware and software. Respond to support queries from help desk ticketing system, phone and email. Installing and upgrading anti-virus software to ensure security at the user level. Performing tests and evaluations on new softwar More...

Respond to the Facilities department help desk tickets. Follow up on all the maintenance team activities and ensure its fulfilment according to the scheduled durations. Conducting regular inspections of HVAC systems to identify and troubleshoot issues before they become More...

Provide Helpdesk support and resolve problems to the end user’s satisfaction. Check and respond quickly and effectively to requests received through the IT Helpdesk communication channels Check configurations, utilities, software default settings, etc. for the local workstat More...

Roles and responsibilities 1. Guest Check-In and Check-Out Check-In Process: Greet guests as they arrive, verify their reservation, and check them in by providing room keys and explaining hotel amenities. Room Assignment: Assign rooms to guests based on their preferences and avai More...