Help Desk Jobs in Alexandria

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean an More...

Title: Front Desk SupervisorReports To: Front Office Manager/Rooms Manager Supervises: Front Desk Agents Valets General Purpose: The Front Desk Supervisor handles internal and external guest issues in the absence of the manager. Operating primarily from the front desk this p More...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...

Answer telephone, screen and direct calls.  Take and relay messages.  Send and receive faxes and distribute them on concerned parties.  Provide information to callers.  Greet customers entering organization.  Deal with customers' queries whether on the phone or in p More...

Defining and implementing front desk objectives and procedures. Hiring and training staff and managing the shift schedules. Tending to guests' complaints and questions and providing exceptional customer service. Ensuring that the front desk and reception area is kept clean an More...

Installs, configures, and upgrades computer hardware, software, systems, networks, printers and scanners in order to insure the performance quality at suitable level. Monitors and secure all computer systems and networks inside the workspace and sites. Provides end-user hardware More...

Roles and responsibilities We are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward. As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay w More...

The IT Service Desk Engineer position at Nahdet Misr Publishing Group is to provide reliable and efficient technical support to all employees ensuring seamless IT operations across multiple locations. This role focuses on resolving hardware and software issues managing user accounts a More...

Roles and responsibilities We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Team Leader - Front More...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...

Making sure employees that report to you meet performance expectations. Giving instructions or orders to subordinate employees. Ensuring that the work environment is safe, secure and healthy. Meeting deadlines. Approving work hours. Ensure great customer service at all levels.

Greeting guests upon arrival and making them feel welcomed. Administering check-ins and check-outs. Providing front desk services to guests. Assigning rooms and taking care of administrative duties. Delivering mail and messages. Processing guest payments. Coordinating with bel More...

Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests' needs, and resolving their problems and complaints. Assisting guests with disabi More...

. Elevate the customer service experience, cultivating a base of engaged and satisfied customers. . Own customer issues from start to finish, coordinating with relevant departments for resolution. . Analyze performance metrics to deliver comprehensive reports and insights. . Han More...

Proposal and Quote Management: Play a crucial role in crafting compelling proposals and quotes for both current and prospective clients. Collaborative Pricing and Contract Management: Collaborate closely with Sales Executives on pricing strategies, quoting processes, and cont More...

As a Salesforce Administrator, you will be responsible for the design, development, testing, and deployment of configurable solutions and maintenance on our Sales and Service Cloud platform You will contribute to the Salesforce team, supporting Admins, Developers, a Business Analys More...

Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met. Handling customer complaints or concerns quickly and professionally to maintain good customer relation More...

Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers Assisting with or performing administrative tasks, such as onboarding process for new hires across the used systems Setting up and maintaining a More...

Roles and responsibilities Answer and direct phone calls Organize and schedule appointments Plan meetings and take detailed minutes Write and distribute email, correspondence memos, letters and forms Maintain polite and professional communication via phone, e-mail, and mail As More...

Roles and responsibilities We seek a talented and dedicated Receptionist and HR Admin to join our team. As a Receptionist and HR Admin, you will play a vital role in supporting and improving our company's talent acquisition efforts. Your responsibilities will involve providing e More...