Scicom

Job Summary:As a Resolution Owner you will manage customer communications and resolve complaints across various channels including phone email walkins social media and more. You will ensure that issues are resolved effectively meeting both customer expectations and service standards. More...

LEADING BRAND IN COMPUTERS.The Position:The Executive Technical Support will be required to manage incoming calls and emails pertaining to PCs Laptops and related products and services.The position will require you to support the contact centre in spoken and written English and Thai.T More...

Job Description:The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to clients products and services.Skill Requirements:Degree in any discipline.23 years old and above.Excellent command of spoken and writtenEnglish and HindiLan More...

Job Brief:Support Service Delivery Manager (SDM) in analyzing root cause for exceptional incidents and performance issues define corresponding action and executing and tracking actions to drive for performance improvement.Prepare regular reporting and analysis (daily weekly and monthl More...

Job Description:The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to clients products and services.Skill Requirements:Degree in any discipline.23 years old and above.Excellent command of spoken and writtenEnglish andPersian L More...

Job Brief:The Operations Supervisor is responsible for overseeing and coordinating the daily operations of call center. This role ensures the smooth functioning of operations drives process improvements and leads a team leaders and agents to meet performance targets and plays a key ro More...

Responsibilities of the Role:Provide daytoday delivery and technical support for endusers of desktop applications telephones printers computer hardware mobile device and similar devices via Ticketing Phone support and onsite support as required.Support Windows and MAC hardware primari More...

Job Description:The Executive Customer Service will be required to manage incoming calls and emails from customers pertaining to clients products and services.Skill Requirements:Degree in any discipline.23 years old and above.Excellent command of spoken and writtenEnglish Arabic and F More...

Job Brief:This department plays a crucial role in maintaining the companys competitive edge and ensuring its longterm growth and sustainability.Responsibilities:Junior Software Engineer The ideal candidate will have a passion for coding a desire to learn new technologies and the abili More...

The position will require you to support the contact centre via telephone calls and emails in spoken and written Mandarin English and Bahasa Malaysia.Responsibilities of the Role:Respond to incoming calls/chats/emails promptly and professionally and initiate outbound calls when requir More...

Job Summary:The monitoring support is responsible for the proactive monitoring of 24x7 service orders and acting as a control tower coordinating service deliveries with various internal service teams including Service Delivery Manager Technical Support Technical Account Managers Part More...

Responsibilities: Develop detailed comprehensive and wellstructured test plans and test cases. Play the role QA Engineer: Design develop and execute automated test cases using Puppeteer framework or any other similar tools. Identify and report issues found in a detailed manner then ve More...

The Responsibilities of the Role:Monitor and track field service activities end to end including turnaround time parts request parts usage repeated repair onsite scheduling customer feedback and process compliance. May require to make outbound calls to customer when needed to validate More...

Job Summary:To Lead Supervise coach and manage the Executive Technical Support team to ensure that both Call Centre operational targets (KPIs) and service levels are achieved.Review Workflows & process procedures (SOPs); to close Service gaps to ensure Call Centre productivityTo maint More...

Job Brief:The Incident Resolution Management Agent is responsible for the resolution of service requests and associated services issues for nominated customers in real time.The position will require you to support the contact centre in spoken and written English & Tagalog.Responsibili More...

Responsibilities of the Role:Assist customer and field engineers by diagnosing problems and providing resolution for technical or servicerelated issues.Troubleshooting to identify hardware or software products that are defective.Advice & educates customers through combination of exper More...

Job Description:Respond to incoming calls/chats/emails promptly and professionally and initiate outbound calls when required.Escalate intricate issues or complaints to higherlevel support or supervisors as needed.Develop and retain a profound understanding of the companys products ser More...

Job Summary: Manage professional and personal scheduling including agendas mail email phone calls client management and other company logistics Coordinate complex scheduling and calendar management as well as content and flow of information to senior executives Manage senior executive More...