U Box Customer Care Representative Jobs in Riyadh

Strategy Development: Collaborate with senior management to develop and refine the customer experience strategy aligned with the organization's goals and values. Customer Journey Mapping: Analyze and map out the customer journey across various touchpoints to identify pain More...

Welcome customer after contact signed and handed over from Sales, Wherever accessible, visit sites and have face to face meeting for first time contracts for mid and large size customer to understand scope of work needs and customer requests in detail. Serve as the primary point o More...

Several years of relevant professional experience in a B2B/SaaS company or a similar area in account management or customer success, including experience in building and leading a customer success team Proven success in scaling processes and building high-performing teams Native lang More...

8+ years in a customer support role, with experience working in cloud, storage, networking environments Ability to analyze system and network diagnostics to clearly articulate issue to customer and internal cross-functional team Understanding of SMB & NFS protocols tools Unders More...

Oversee and manage the entire customer care department, ensuring high standards of service and compliance with SAMA regulations. Develop and implement customer care strategies, policies, and procedures. Monitor and analyze customer service metrics and KPIs to ensure continuous imp More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Receive and resolve customer inquiries and complaints related to the orders in a timely manner. . Resolve issues related to incomplete orders and delivery blocks with customers and/or internal teams. . Building and maintaining relationships with clients as well as with other departm More...

Manage customer inquiries via email and phone. Schedule and confirm appointments with clients. Maintain and update customer records in our CRM system. Qualifications: Strong customer service skills. Proficiency with CRM software. Excellent communication and organizatio More...

The chance to make an immediate impact at a global gaming enterprise that is scaling quickly A culture that values tenacity, adaptability, curiosity & accountability Competitive compensation and benefits reflective of your experience and skills. Guaranteed 1 month bonus after More...

Location: Saudi Arabia Job Summary:We are seeking a highly organized and experienced professional to oversee the administrative and operational functions of the office ensuring that all office activities run smoothly and efficiently. The Office operator will coordinate the daytoday ac More...

Support the GAM to develop, drive and implement account strategies and initiatives; coordinate account planning across service lines and for the different regions. Support GAM in monitoring and supporting the deployment of the multiple initiatives within the priority accounts progr More...

Educational Qualifications: Bachelor's degree in Business Administration, Marketing, Communications, or related field. Higher degrees such as an MBA may be preferred. Communication Skills: Effective communication skills, whether verbal or written, with the ability to interact wit More...

University degree in a related field such as business administration, customer service, marketing, or a related field. Deep understanding of customer operations and customer experience best practices. Knowledge of customer relationship management (CRM) systems and the ability to use t More...

Customer Communication: Handle incoming customer inquiries through phone calls, emails, direct messages on social media platforms, and WhatsApp messages promptly and professionally. Create personalized email and SMS content to enhance customer relationships and drive conversions. Mo More...

Oversee and manage the entire customer care department, ensuring high standards of service and compliance with SAMA regulations. Develop and implement customer care strategies, policies, and procedures. Monitor and analyze customer service metrics and KPIs to ensure continuous imp More...

7+ years experience in B2B SaaS within Customer Success, Account Management, and/or Management Consulting. Experience overseeing 5M+ ARR book of business including direct responsibility for customer churn, product usage/utilization, renewal, health, and satisfaction. Has managed e More...

Experience in advertising technology or a related field 3+ years of experience in a DSP/programmatic work environment Ability to adapt quickly to a rapidly changing technology environment Ability to learn complex software applications and thrive in a fast-paced, digital environme More...

A competitive compensation package including stock options Fully remote team - choose where you live Work from home stipend! We want you to have the resources you need to set up your home office Apple laptops provided for new employees

Candidates must demonstrate an ability to debug software reliability issues in a distributed environment, coupled with excellent interpersonal and communication skills. A curious, collaborative, self-driven, and innovative mindset is key, along with the initiative to lead. A Bache More...

Exceptional communication skills, highly organized, collaborative, and detail-oriented Empathetic, positive attitude with a desire to help our customers reach their goals: you’re passionate about making our customers look good! Curiosity and the desire to learn and practical More...