Service Level Agreements Jobs in Riyadh

Field service engineers travel to calls and carry out mechanical and electrical assignments such as installing lighting, configuring hardware, maintaining security settings, and others based on their job specifics. Additionally, they also perform troubleshooting, demonstrate equipme More...

Communicating job expectations monitoring, appraising, and reviewing job contributions, enforcing policies and procedures. Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews Determines customer service More...

Responsible for the daily sales of incoming leads for specific products of D&B Managing incoming calls, answering calls professionally, providing information about service offerings and handling inquiries from existing clients. Keeping a record with details of inquiries, reque More...

Display excellent conversation skills and selling techniques at all times. Responsible to take orders via telephone and ensure correct posting in POS system for communication to the service and kitchen department. Report to duty punctually wearing the correct uniform, clean and we More...

Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, rec More...

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliv More...

Designing delicious and attractive menus and continuously making improvements. Forecasting, planning, sourcing, and ordering food supplies for the kitchen, as well as beverages to stock the bar and fridges. Building positive relationships with food and beverage vendors. Adhering More...

Diploma, although a college degree in a related field like transportation and logistics management is a big plus. Arabic: good written & verbal communication skills. English: good written & verbal communication skills. Basic IT skills (MS Office, databases etc.) Knowledg More...

Provides first-line technical support, maintenance, & installation support to customers, communicates solutions or actions, taking ownership, and acting in accordance with our regulatory guidelines. Accurately documents service records inclusive of diagnostics, resolution & More...

We are looking for a motivated and experienced Field Service Engineer to join our team! As a Field Service Engineer, you will be responsible for providing technical support and helping our customers by responding to their requests for service in a timely and efficient manner.

Ensure a safe work environment by ensuring all Air Products safe work procedures are followed and implementing the Air Product’s Basic Safety Process. Understand industrial safe work processes and standards in the ASU, hydrocarbon and petrochemical environments. Supervise cu More...

Works with other desktop support technicians to install configure and troubleshoot computers and other related peripherals and software as directed by the Professional Services Unit Head Supports in the rollout of new hardware and software across the organization Performs hardware u More...

Coordinate the activities of technical solution team members to meet contract obligations, ensuring that full life cycle delivery costs are within the service level agreement. Proactively identify potential issues and drive resolution to avoid customer impact; facilitating continuo More...

The purpose of this role is to provide administration support to field based sales executives as well as Regional Manager within the operations centre.It will involve interaction with staff and customers, prospects on the telephone, and therefore a positive and professional attitude More...

Ensure that Net Promoter Score (NPS) outbound call KPIs is achieved each month. Receive incoming phone calls from customers and pass and track the enquiry to the relevant person within the business to ensure the customer gets the correct reply to their enquiry Track and monitor a More...

Service Manager Gardens Qualification: Bachelor Degree in Agricultural Engineer or EquivalentExperience: Should have minimum 3+ years experience in a landscaping maintenance and construction,preferably in a supervisory role. Experience should include mowing, greens maintenance, weed More...

Field service engineers travel to calls and carry out mechanical and electrical assignments such as installing lighting, configuring hardware, maintaining security settings, and others based on their job specifics. Additionally, they also perform troubleshooting, demonstrate equipme More...

Developing Service design concepts based on user needs, and define allocation to subsystems based on refinement of the design concept Performing detailed trade studies to define the specifications for features or components Performing CTQ and requirements flow down, document their More...

Owning the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support Resolves post sales Technical Issues. Providing technical depth required to resolve an issue. For some products, 1 individual may handle levels 1,2 and 3 - variations per skill set will app More...

Performing all activities related to the testing and validation of an equipment, facility or plant in accordance to the design objectives or specifications for operational use Performing tasks such as performance services and performance tests Working together with people from the More...