Service Delivery Technical Lead
Posted on :
26-10-2022
Employer Active
1 Vacancy
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Jobs by Experience
0 - 8 years
Monthly Salary
SAR 11000 - 15000
Nationality
Any Nationality
Gender
N/A
Vacancy
1 Vacancy
Posted on :
26-10-2022
Job Description
- Owning the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support Resolves post sales Technical Issues.
- Providing technical depth required to resolve an issue. For some products, 1 individual may handle levels 1,2 and 3 - variations per skill set will apply.
- Working together with high level people from the business and SPB and EB level. Specifies needs, communicates about project approach, and presents outcomes of research done.
- Handling diverse clients in a region and working based on predefined contracts and frameworks. Some latitude to deviate from those conditions.
- Handling the standardized project processes which includes guidelines for choosing the right actions. Ensuring Processes and procedures are frequently updated by other functions and are implemented in the department.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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