Communicating job expectations monitoring, appraising, and reviewing job contributions, enforcing policies and procedures. Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews Determines customer service requirements by maintaining contact with customers conducting surveys benchmarking best practices Improves customer service quality results by measuring and monitoring through effective KPIs. Analyzing information and applications Re designing processes establishing and communicating service metrics monitoring and analyzing results implementing changes.
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.