drjobs Agent-At Your Service العربية

Agent-At Your Service

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1 Vacancy
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Jobs by Experience drjobs

0 - 3 years

Job Location drjobs

Riyadh - Saudi Arabia

Monthly Salary drjobs

SAR 0 - 5000

Nationality

Any Nationality

Gender

N/A

Vacancy

1 Vacancy

Job Description

  • Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest.

Employment Type

Full Time

Company Industry

Hotels / Hospitality

Department / Functional Area

Helpdesk / Customer Service / Telecalling

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