Responsible for the daily sales of incoming leads for specific products of D&B
Managing incoming calls, answering calls professionally, providing information about service offerings and handling inquiries from existing clients.
Keeping a record with details of inquiries, requests, complaints, comments and following up with the people concerned to ensure that necessary action is taken.
Referring requests to the concerned people/teams.
Building professional relationships with existing customers.
Providing accurate and complete information as and when required.
Supporting with maintaining and updating the database.
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