Customer Assistance Jobs in Riyadh

Roles and responsibilities 1. Customer Interaction and Support Responding to Inquiries: Answer customer queries via phone, email, live chat, or in-person, providing accurate information about products, services, and policies. Handling Complaints: Address and resolve customer comp More...

Serve as the main point of contact for customers, addressing their inquiries and providing solutions in a timely and professional manner. Build and maintain strong relationships with customers, ensuring their needs are met and their expectations are exceeded. Proactively identify More...

Strong ytical ss and ability to understand financial data. Ability to manage customers' financial records and daily financial transactions. Ability to communicate effectively with customers to collect payments and resolve financial issues. Knowledge of accounting programs and fina More...

Provide solutions (technical or otherwise) to close the customers' complaints in line with the SAMA requirement. Commits the required role under the SLA of Management of Correspondence through the SAMA Complaints Systems. Securing proper responses from the customers' compl More...

Act as the main point of contact for e-CENS for Mid-Market and Enterprise level customers and their team members. Help Sales team with technical/strategic conversations with prospects. Actively monitor client usage and identify opportunities to upsell additional products and servi More...

Educational Qualifications: A minimum of a high school diploma, preferably a university degree in business administration, communications, or any related field. Skills and Knowledge: Excellent verbal and written communication skills. Ability to listen effectively and understand cust More...

Job Duties: Manage key customer accounts and ensure excellent customer service. Follow up on customer requests and meet their needs according to agreed standards. Coordinate between internal teams and customers to resolve issues and provide solutions. Provide periodic reports on acco More...

Leadership skills: Ability to lead and direct various work teams to ensure excellent customer experience. Deep understanding of customer experience: Ability to analyze the customer journey and improve touchpoints to ensure customer satisfaction and enhance customer loyalty. Communic More...

Provide high-quality support via phone, email, and help tickets for any inbound customer requests. Communicate with laboratory personnel and physicians to obtain necessary information regarding samples processed by Karius and provide status updates. Liaise with Medical Affairs te More...

Job BriefWe re on a hunt for a growth marketer to join one of the fastest growing higher education institutes in North Bengal to help us scale our organization with his holistic approach.Your main duties include running experiments across the funnel, improving conversion rate, and w More...

Open position: Accounts Receivable (AR) and Collection (MNC Company) An MNC company in Malaysia is looking for Accounts Receivable (AR) and Collection to join the team and be based in the Selangor office. Key responsibilities and requirements include:Having experience working in IT ba More...

Experience in managing credit operations and providing financial services. Deep knowledge of financial policies and procedures. Ability to provide financial advice and customer support. Negotiation and customer relationship management skills. Ability to analyze financial data and make More...

Customer Service: Ability to provide high-quality technical support and consulting services to customers. Problem Solving: Ability to analyze customer problems and provide effective and quick solutions. Effective Communication: The ability to communicate effectively with customers to More...

Roles and responsibilities 1. Team Leadership Supervise and lead the guest services team, providing guidance, training, and support to ensure high levels of service. Conduct regular team meetings to communicate goals, updates, and performance expectations. Foster a positive work More...

Conduct thorough assessments of current customer experiences across all channels and touchpoints. Develop comprehensive CX strategies and roadmaps aligned with business objectives and customer needs. Utilize customer feedback, journey mapping, and data analytics to identify pain p More...

On behalf of our client we are looking for Representative customer service to join their company.Job Summery:As a call center agent your responsibilities typically include handling customer inquiries providing information about products or services resolving issues and ensuring custom More...

Handle incoming customer inquiries and provide accurate and timely responses.Provide exceptional customer service by actively listening to customers needs and concerns and taking appropriate actions to resolve them.Build and maintain strong customer relationships through positive comm More...

Excellent communication skills and ability to communicate tactfully and effectively with customers. Ability to understand customer needs and provide support and solutions promptly and effectively. Good knowledge of the products or services provided by the company. The ability to deal More...

Educational qualification in business administration, marketing or a related field. Deep understanding of customer service and customer relationship management principles. Analytical skills to understand customer needs and provide appropriate solutions. Ability to build and maintain s More...

Develop and maintain strong relationships with clients, understanding their needs and ensuring they achieve their business goals using the company's platform. Address client concerns and ensure the resolution of issues in a timely manner, aiming for customer satisfaction. Moni More...