Client Experience Jobs in Riyadh

Roles and responsibilities 1. Team Leadership Supervise and lead the guest services team, providing guidance, training, and support to ensure high levels of service. Conduct regular team meetings to communicate goals, updates, and performance expectations. Foster a positive work More...

Roles and responsibilities The Client Services Representative (CSR) serves as the primary point of contact for clients, ensuring a high level of customer satisfaction through effective communication, problem-solving, and support. This role involves managing client inquiries, resolvin More...

Roles and responsibilities We are seeking a dedicated Client Benefits Specialist to join our team. This role is crucial in ensuring our clients receive exceptional service and support regarding their benefits packages. The ideal candidate will possess strong communication skills, a c More...

Acts as first point of contact/ Subject Matter Expert in relation to KYC Account Opening and maintenance processes for Investment Banking and Corporate Banking clients Conduct client screening, signatory addition/deletion, reconciliation activities and support on reporting requirem More...

Manage a high volume of incoming calls in a timely and professional manner Provide accurate and efficient support to customers, addressing their inquiries, concerns, and requests Resolve customer complaints and issues promptly, aiming to exceed customer expectations Maintain a co More...

Roles and responsibilities Assume responsibility in handling patient and high and complex volume of inquiries, booking, confirmation, reschedule & cancellation of appointment through phone calls. Key Responsibilities / Accountabilities Appointment: Handle patient appoi More...

On behalf of our client we are looking for Client Account Lead to join their company. Job Summary: As a Client Account Lead at Company you will spearhead the management of strategic client relationships overseeing the delivery of innovative solutions that drive value and ensure excep More...

Communicate with high-net-worth clients by phone and email in an open, team-oriented work environment Partner directly with our custodians to assist with administrative and operational tasks Help Investment Counsellors with relationship management by working with existing clients More...

- No prior AI experience is required.- Strong interest in artificial intelligence and machine learning.- Excellent analytical and problem-solving skills.- Strong communication and teamwork abilities.- Self-motivated with a willingness to learn and adapt. **Benefits:**- Gain hands-on e More...

Lead the implementation and integration of geographic solutions, including GIS software, space data analysis, and graphing tools, within urban planning projects. Collaborate with urban planning experts and other stakeholders to define requirements and ensure geographic solutions meet More...

Acts as first point of contact/ Subject Matter Expert in relation to KYC for Investment Banking and Corporate Banking clients Collect and corroborate KYC/AML related documentation wherever possible to perform required due diligence to meet Local Regulatory and DB policy requirement More...

The Tenant Relations Manager (Resident) is a dynamic and compassionate individual responsible for fostering a positive and supportive living environment for residents. This role involves building strong relationships with residents, addressing their concerns and needs, and facilitatin More...

Notre m tier consiste transformer les r ves de nos clients acqu reurs en r alit , de les accompagner sur lensemble de leur parcours dachat immobilier : du conseil, la recherche, en passant par les visites, la n gociation, ladministratif et ce, jusqu leur emm nagemen More...

Collect and analyze customer feedback from various sources using the Medallia platform Create reports and dashboards that visualize customer feedback data and trends Provide insights and recommendations to improve customer satisfaction and loyalty Support CX Central Team and CX C More...

Roles and responsibilities Coordinate the process of patient complaints and follow up with the involved departments, communicating with the patients, closing the complaints and ensure patient satisfaction. This role champions improving patient satisfaction by gathering feedback, iden More...

Excellent communication skills and the ability to communicate with customers tactfully and professionally. Ability to solve problems effectively and handle complaints in a positive manner. Good knowledge of customer service and hospitality principles. Ability to work in a changing env More...

This is a remote position.This is a remote position. We are looking for Remote Honeymoon Specialist to join our company, who are passionate about traveling. You will manage travel requirements made for business or leisure and you will provide tourism related services and package t More...

Educational Qualifications: Bachelor's degree in Marketing, Business Administration, Tourism and Hospitality, or related field. Higher degree in event management or customer experience is an advantage. Artistic skills: Deep understanding of event design and organization and visi More...

- Lead a team of researchers focused on gathering, analyzing, and interpreting data related to user experiences across the organization's products, services, and touch points. - Develop robust research strategies that combine qualitative and quantitative methods (surveys, intervi More...

Leadership skills: Ability to lead and direct various work teams to ensure excellent customer experience. Deep understanding of customer experience: Ability to analyze the customer journey and improve touchpoints to ensure customer satisfaction and enhance customer loyalty. Communic More...