IT Support Officer Jobs in Portugal

Provide first level contact and convey resolutions to customer issues. Properly escalate unresolved queries to the next level of support. Track route and redirect problems to correct resources. Respond in timely manner to tickets from customers based on standard or acco More...

At SIXT were not just redefining mobilitywere redefining the way our people experience work! As a global leader in the mobility industry were looking for a dynamic and experienced Senior HRIS Technical Support (m/f/d) to join our innovative HRIS team and drive transformative change ac More...

Key Responsibilities Respond promptly and professionally to customer inquiries via phone email and chat.Assist customers with productrelated questions order issues and technical concerns.Escalate complex cases to the appropriate team for further resolution.Ensure customer satisfaction More...

Key Responsibilities Handle customer inquiries via email phone and chat with professionalism and efficiency.Support customers with product details orderrelated questions and troubleshooting technical issues.Collaborate with internal teams to escalate and resolve complex issues.Maintai More...

Key Responsibilities: Respond to customer inquiries in French via phone email and chat.Address and resolve questions and issues related to products or services.Provide courteous and professional support to ensure customer satisfaction.Collaborate with internal teams to deliver quick a More...

Key Responsibilities: Respond to customer inquiries via phone email or chat. Troubleshoot and resolve issues related to the platform including problems with playing videos uploading membership issues and bugs. Identify and document client problems and categorize cases and bugs. Stay u More...

Are you fluent in Norwegian and have strong communication skills We have exciting job opportunities in Customer Support! Take the next step in your career by working with some of the top global brands.What You ll Do: Communicate with customers via phone chat and email Monitor and re More...

Key Responsibilities: Provide timely accurate and friendly support to customers via phone email and chat.Assist customers with inquiries related to products services orders billing and account issues.Troubleshoot and resolve customer issues efficiently ensuring a positive customer exp More...

Responsibilities: Provide support to small and mediumsized businesses (SMBs) to help them grow their businesses across multiple channels chat email and phone; Support and expand the selfserve advertising base for SMB clients in the online and digital advertising domain; Provide pre More...

Schrder has a centurylong tradition of innovation and entrepreneurial spirit with an ultimate focus on creating meaningful moments for people in public spaces. In 2019 we founded Schrder Hyperion in Lisbon Portugal Schrders center of excellence focusing on the future of Lightability More...

Position: Customer Support Advisor (European Portuguese) Location: Lisbon Portugal Work Schedule: Fulltime position (40 hours per week).Rotating shifts including nights (Monday to Sunday).Two days off per week (rotative). Contract Duration: Initial contract of 6 months with the possib More...

Position: Customer Support AgentLocation: Lisbon PortugalEmployment type: Fulltime.DUTIES AND RESPONSIBILITIES:Communicate with customers using various channels (telephone email and chat)Ensure customer satisfaction and provide professional customer supportHandle customer complaints p More...

We are looking for Application System Engineers (local contract) to work within our CIBBusiness Units.As a part of one of these teams you will be expected to develop technical and functional knowledge and handle support for the assigned applications to be proactive towards incident ma More...

Key Responsibilities: Handle customer inquiries via email phone and chat in a professional and timely manner.Provide accurate information about products and services addressing customer needs.Resolve issues and escalate complex cases to the appropriate teams.Maintain detailed records More...

Key Responsibilities: Offer technical assistance to customers through voice email and chat channels.Troubleshoot and resolve customer inquiries and issues related to our products and services.Provide clear and concise information to customers guiding them through solutions.Document cu More...

Key Responsibilities Assist customers through phone email and chat providing accurate and efficient solutions.Address questions about products technical issues and orderrelated concerns.Escalate complex issues to specialized teams when needed.Deliver a positive and personalized custom More...

Schedule: Monday to Friday 07:00 AM to 04:30 PM (Rotational Shifts)Days Off: Saturday and Sunday Job Type: FulltimeResponsibilities: Respond to customer inquiries via phone email and chat providing timely and accurate information Assist customers with issues related to products servic More...

Key Responsibilities: Provide exceptional customer service through various channels including phone email and chat.Assist customers with inquiries related to products and services ensuring their needs are met effectively.Maintain accurate documentation of customer interactions and upd More...

Key Responsibilities: Provide exceptional customer support in German through phone email and chat.Assist customers with inquiries related to products services billing and account management.Resolve customer issues efficiently while maintaining a positive and friendly attitude.Escalate More...

Key Responsibilities: Respond to customer inquiries in French via phone email and chat.Address and resolve questions and issues related to products or services.Provide courteous and professional support to ensure customer satisfaction.Collaborate with internal teams to deliver quick a More...