Junior Italian Customer Support Advisor
Junior Italian Customer Support Advisor
Posted on :
14-12-2024
Employer Active
1 Vacancy
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Job Description
Key Responsibilities
- Handle customer inquiries via email phone and chat with professionalism and efficiency.
- Support customers with product details orderrelated questions and troubleshooting technical issues.
- Collaborate with internal teams to escalate and resolve complex issues.
- Maintain customer satisfaction through personalized assistance.
- Record and manage customer interactions accurately in the CRM system.
Requirements
- Native or fluent in Italian (C2 level).
- Proficiency in English (minimum B2 level).
- No previous experience required perfect for entrylevel candidates!
- A positive attitude with a willingness to learn and grow.
- Availability to work onsite in Lisbon.
What We Offer
- Competitive salary package.
- Private health insurance and other benefits.
- Relocation support (if applicable).
- Paid training program to set you up for success.
- A multicultural and dynamic workplace.
- Career progression opportunities within the company.
Work Schedule
- Monday to Saturday: 07:00 to 19:00 (Rotational shifts).
- Days Off: Sunday and 1 additional rotational day during the week.
Employment Type
Full Time
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