Customer Support Specialist with Greek
Customer Support Specialist with Greek
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Job Description
Join a Global Professional Services Leader as a Customer Support Specialist
This is your opportunity to work for a global professional services company with over 700000 employees serving clients in more than 120 countries. As a pioneer in consulting technology and outsourcing this organisation empowers its team members to innovate with purpose and excel in their careers. The journey here offers unparalleled growth impact and fulfilment within a company that drives change and delivers transformational solutions to leading organisations.
Position: Customer Support Specialist (Social Media)
Location: Portugal
Employment Type: Fulltime
Mission of the Role
Provide exceptional multichannel support helping business customers maximise the value of social media advertising solutions while resolving issues with professionalism and efficiency.
Key Responsibilities
MultiChannel Support: Assist customers through live chat email and phone to ensure seamless support.
Advocate for Success: Demonstrate the value of multichannel advertising solutions while maintaining high customer satisfaction ratings.
Tool and Product Support: Help clients optimise their experience with advertising tools and products.
Problem Solving: Identify trends address challenges and resolve issues for multiple business customers.
Client Advocacy: Exceed expectations and advocate for the organisation by consistently delivering outstanding service.
Candidate Profile
Fluent in Greek and proficient in English (mandatory).
Experience with online advertising social media products and longtail segment services is highly desirable.
Knowledge of web domains and shopping platforms is a plus.
Exceptional Communication Skills: Strong email writing grammar and customer interaction capabilities.
Education: Completion of compulsory education is required.
Requirements
Valid work permit for Portugal (mandatory).
Interest in marketing social media or data analytics.
Ability to think critically adapt quickly and learn continuously in a fastpaced environment.
Professional customer service mindset with a passion for enhancing client experiences.
Proven problemsolving multitasking and attentiontodetail skills.
Why Join
Work for one of the worlds most innovative and successful companies.
Be part of a dynamic supportive and fastpaced global team.
Develop your skills and grow in a company that leads in consulting and technology.
Are you ready to make an impact Apply now and join a team that empowers you to innovate and excel!
#CustomerSupport #SocialMedia #PortugalJobs #GlobalCareers
Employment Type
Full Time
