French-speaking Junior Customer Support
French-speaking Junior Customer Support
Posted on :
24-12-2024
Employer Active
1 Vacancy
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Job Description
Key Responsibilities:
- Handle customer inquiries via email phone and chat in a professional and timely manner.
- Provide accurate information about products and services addressing customer needs.
- Resolve issues and escalate complex cases to the appropriate teams.
- Maintain detailed records of customer interactions in the CRM system.
- Collaborate with colleagues to continuously improve customer satisfaction.
What We Offer:
- Hybrid work model: Enjoy a mix of onsite and remote work for better flexibility.
- Fulltime schedule: Monday to Friday 40 hours per week.
- Comprehensive training and ongoing support.
- A multicultural and dynamic work environment.
Requirements:
- Fluency in French (C1 level or higher) and good command of English.
- Previous experience in customer service is a plus.
- Excellent communication and problemsolving skills.
- Ability to work effectively in a team and independently.
- Reside in or near Leiria Portugal.
Benefits:
- Competitive salary and performance incentives.
- Opportunities for career development and growth.
- Supportive work environment with a strong focus on employee wellbeing.
Employment Type
Full Time
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