Application Support Engineer - Asset Management
Application Support Engineer - Asset Management
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Job Description
We are looking for Application System Engineers (local contract) to work within our CIBBusiness Units.As a part of one of these teams you will be expected to develop technical and functional knowledge and handle support for the assigned applications to be proactive towards incident management and about identifying effective solutions to recurrent incidents to continuously improve and automate procedures to keep documentation up to date and to keep up with the dev team with regular followups.
Main Tasks & Responsibilities:
Effectively manage and solve production incidents;
Followup and coordinate changes and technical operations (electrical shutdown servers mode etc.);
Participate in change management (applications and infrastructure) which involves collaborating with different teams such as development sysadmin DBA and networking;
Keep documentation up to date: document the components and operations of the applications (architecture procedures supervision need);
Manage backup data and ensure regular restoring tests;
Monitor applications and infrastructure in an effective way compliant with the established SLA for all business lines;
Control load capacity for the applications;
Contribute consistently to the continuous automation and improvement of existing procedures;
Work closely with the development teams on defining the architecture of new applications according to the infrastructure
Qualifications :
Main Technical Requirements:
Minimum 2 years of experience in similar roles;
Good knowledge on both Linux and Windows environments;
Experience with BMC/ControlM or other industrial scheduler;
Good knowledge of scripting languages (Shell Python and/or PowerShell);
Experience with JBoss TomCat Apache or IIS;
Experience with databases (Oracle Sybase SQL Server and/or MySQL);
Experience with Infrastructure backups;
Experience with monitoring tools (ideally Zabbix or Grafana);
Knowledge of LDAP Firewall Reverse proxy Active Directory and Kerberos;
Good networking knowledge.
Other Requirements:
Good level of English minimum B2 (mandatory);
DevOps mindset;
Ability to keep up with a demanding and fastpaced environment;
Willingness to learn and evolve;
Good communication skills;
Ability to work in a team.
Additional Information :
At Natixis we are committed to fostering a working environment where each and every one of our people is treated with dignity and respect and where every voice is heard. Our differences make us collectively stronger and are a source of fulfilment innovation and performance.
In the framework of its Diversity Equity & Inclusion policy Natixis in Portugal has implemented a Blind CV Screening process with the purpose of reducing hiring bias. A blind CV excludes any personal details which refer to the applicants gender age or ethnicity. When applying for our positions please submit a blind CV that is with no picture name gender age nationality ethnicity and address. Your personal statement work experience courses and certifications education skills and contact information is what matters to us.
#MuchMoreThanJustAJob
Early morning. Campo 24 de Agosto. In 4 minutes you are clocking in at the office. Start your day having breakfast with the Team and grab fresh fruit on the way to your seat in one of Portos most typical neighborhoods. This Purple Day is going to be a busy one: daily meeting ensuring all team members are on the same page regarding work status priorities and blockers language class and just after a Talent Management meeting with your manager discussing your career path.
Lunch break. Today your Team is onboarding newcomers but also welcoming French colleagues: the perfect excuse to walk downtown and bond over a francesinha. When returning inhale nature and peace of mind in Natixis Urban Garden (look at the crops; ready to harvest!).
Back inside. Brainstorming session on a new exciting project in our disruptive and immersive Manaus Village. The afternoon went flying (tasks meetings some jokes with your teammates). End it on a high note: celebrating cultural diversity with a Diwali the Indian festival of lights.
Tomorrow you attend a conference led by influential speakers in your industry and the day after you will work from home benefitting from some focus time to complete that report and soft skills course on LinkedIn Learning. Once you are done with your work for the day strike the right note playing with Natixis band or be part of a board games session. If that is too steady for you meet your colleagues to catch some waves or sail the Douro river during golden hour.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
