Service Quality Jobs in Angeles

High performance delivery on all quality parameters.Audit chats/email interactions on product/process Communication and soft skills parameters.Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion.Data anal More...

Job Description:Grow your career with BMG Outsourcing a leading wellrespected Australianowned Outsourcing. Company with offices in Clark and Sydney offering you a longterm rewarding career.We are looking for a reliable manager of quality assurance to ensure that all external and inte More...

As an Quality Inspector youll be reporting to Operations Manager and working as part of our Operations department. The purpose of QIMAs Operations team is to deliver our industryleading services to our clients while ensuring that all the work we do is performed to the QIMA standard of More...

This is a remote position.Position Title: Onboarding and Quality Control SpecialistWork Setup: Work from HomeSchedule: 11:00 PM 8:00 AMSalary: Up to Php 70000.00Our client is a rapidly growing company dedicated to providing toptier onboarding and client engagement services. They a More...

As an Quality Inspector youll be reporting to Inspector Team Leader or Operations Manager and working as part of our Operations department. The purpose of QIMAs Operations team is to deliver our industryleading services to our clients while ensuring that all the work we do is performe More...

This is a remote position.Position Title: Customer Service AdminWork Setup: Work from HomeSchedule: 4:00 PM 1:00 AM Salary: Php.00 Our client is a company that specializes in providing expert structural repair and maintenance services for residential commercial and industrial p More...

Proficient computer skills and experience with MS Office.Excellent communication (written and verbal) skills.Good comprehension skillsGood documentation skillsPrevious call or contact center experience 3 6 months.Flexible to work multiple shifts including weekends.Can handle multiple More...

Transform Customer Support with TechPowered SolutionsIn the fastevolving world of nonprofit technology our client Bonterra Tech is setting the standard for impactdriven innovation. Powering over 170000 organizations and facilitating $18 billion in annual giving they create gamechangin More...

Position Title: Service Desk EngineerWork Setup: Work Onsite/Work from OfficeSchedule: 3 days work 3 days off; 66 Day/NightSalary: Php 18000.00 Php 20000.00 Are you interested in joining a fastpaced internationally backed and dynamic team This is your chance to upscale your techni More...

Employment: FreelanceCompany Base: USShift:Regular Hours: 8 AM EST 5 PM EST or 9 AM 6 PMLocation: PH Permanent WFHWorkstation: Equipment Provided Benefits: 13th Month PayCompetitive Salary (USD Based)Permanent WFHProfessional Growth and TrainingSupportive Work Environment GENERAL D More...

Position Title: CRM Customer Service and Admin Work Setup: Work from Home Schedule: 4:00 PM 01:00 AM Salary: PhpSignon Bonus: TBC Our client is a company that specializes in providing expert structural repair and maintenance services for residential commercial and industrial p More...

This is a remote position.Position Title: Virtual Assistant Technical Customer Service ExpertWork Setup: Work from Home/Work from OfficeSalary: Php 30000.00 Php 45000.00Schedule: Monday Friday 9:00 AM 5:30 PM NYC US Time or 10:00 PM 6:30 AM PH TimeHolidays: New More...

Key responsibilities Answer all inbound calls/chats/emails within SLAMeets QA requirements (90 score consistently) productivity (min. of 50 tickets) CSAT (4 stars min. and 20% Response Rate) and other key performance metrics (70% FCR 6.5 minutes AHT <10 seconds ASA attendance)Cour More...

As a Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to:Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectation More...

Managers in this role get to:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and corre More...

At Kingston Financial we are more than just an accounting practice we are trusted advisors committed to empowering our clients to achieve financial success. Based in Australia we specialise in delivering tailored accounting tax and financial solutions with a focus on personalised serv More...

Elevate user experience through toptier quality assurance.Our client Bonterra Tech is a leader in nonprofit software providing cuttingedge solutions that empower social good organizations to maximize their impact. With a commitment to innovation and purpose they create enterprisegrade More...

This is a remote position.Position Title: Customer Support RepresentativeWork Setup: Work From HomeSalary: Php 35000 Php 40000Schedule: Monday Friday 6:00 am to 3:00 pm PHT Our client is an Australianbased company specializing in providing topnotch blinds shutters awnings a More...

This is a remote position.Title: Operations AssistantWork Setup: Work From Home/Work Onsite Salary: Php 50000 Php 60000Schedule: Monday Friday 9:00AM5:30PM USA Pacific time frames (west coast) / 1:00 am 9:30 am PH TimeOur client is a is a dynamic and innovative ecommer More...

This is a remote position.Position Title: Project Coordinator (Critical Infrastructure & Customer Liaison)Work Setup: Work from HomeSchedule: 4:00PM 01:00AM Salary: PhpSignon Bonus: TBCOur client is a company that specializes in providing expert structural repair and mainte More...