Qos Quality Of Service Jobs in Taguig

Requirements: Minimum of 6 years experience/exposure in Quality with at least 8 years of overall experience in BPO or Shared Services setupAt least 3 years of people management background. (Supervisory/Managerial support)Effective communication skills. Can drive discussions with seale More...

Key Requirements: Candidate must possess at least a Bachelors/College Degree Others or equivalent.Overall work experience: 15 years minimumBPO Experience: 10 years minimumQuality Experience: 8 years minimumApplicants must be willing to work in BGC on a midshift scheduleSix Sigma Black More...

Responsibilities: Responsible for Service Delivery Quality (Quality Control Quality Assurance and Quality Improvement) for all operations in the PhilippinesHelp address client complaints related to quality of serviceHelp oversee quality framework development for new operationsParticip More...

Quality Analyst in this role get to:Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and More...

Responsibilities: Process Management Ensure adherence to Quality framework for existing scope and deploy the framework for any new ramp ups. identify the internal pain areas in client processes and build robust controls around themProcess Control & Verification Deploy and Monit More...

Acting as a business partner providing business solutions through expertise to all other business functions ensuring compliance to any legal and regulations. Leading a team of legal compliance and government affairs professionals Collaborate with Regional and Global legal te More...

***LOOKING FOR FILIPINOS OR PHILIPPINESBASED CANDIDATES*** We prioritize the processing of one application at a time. If you have applied for multiple job openings within our organization we kindly request that you direct any update inquiries to the team responsible for More...

The Head of Membership will lead the development engagement and growth of the Companys member network fostering strong relationships and delivering value to member organizations. This role will focus on strategic initiatives to drive membership acquisition retention and satisfaction a More...

About UsSince its founding in 2022 by Harvard alumnus Henry Motte Dela Motte EDGE Tutors mission has been to uplift Filipino educators and transform them into worldclass tutors who teach learners in over 24 countries.Edge Tutor combines the human touch of passionate educators with the More...

Job Description: CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely More...

We are looking for an Associate/Specialist AP Service Delivery to join our growing team in Finance based in our shared service centre in our BGC office!Responsibilities: Perform day to day invoices processing 3way matching for all incoming invoices and related documentationReview More...

Review financials and monitor submissions in SAP/OneStream for the assigned entities in accordance with local GAAP IFRS and Group Reporting policies and in line with the established Service Level Agreements (SLAs) / Group Timelines.Drive a customercentric approach by building partners More...

We are seeking a highly motivated Order to Cash Service Delivery Lead to manage and drive operations across the EU region. This role will be based in our Shared Service Centre in Manila Philippines.This role offers an excellent opportunity to lead a dynamic team and contribute to the More...

We are looking for a highly motivated Travel and Expense Specialist  to perform accounting and clerical tasks related to the efficient maintenance and processing of employee travel and expense transactions in order to ensure effective and accurate financial and administrativ More...

We are looking for an Associate/Specialist AP Service Delivery to join our growing team in Finance based in our shared service centre in our BGC office!Responsibilities: Perform day to day invoices processing 3way matching for all incoming invoices and related documentationReview More...

In the Manager AP Service Delivery role you will play a pivotal part in ensuring the efficient and effective execution of our Accounts Payable processes contributing to the financial health and success of our organization. This leadership position offers a dynamic and fastpaced enviro More...

Start date: January 6 2025 Basic Qualification: Can speak in ThaiEnglish language1 year technical support experience (can be TSR experience) Job Description: Provide IT Infrastructure support and service to all users as well as provide technical assistance for team in areas of Passwor More...

Responsibilities: Experience in creating process definition or framework for coaching training reporting governance and workforce management.Process improvement and process framework creation. Requirements: Relevant years of experience: 5 years minimum BPO experience in customer serv More...

We are looking for a Supervisor O2C Service Delivery to join our growing team in Finance based in our shared service centre in Philippines. ResponsibilitiesSupport the European markets.Lead a team of O2C associates and specialists provide guidance to junior/senior team More...

First Level IT support for a global team. e.g. Microsoft Office Microsoft OutlookCollect document resolve and process user incidents and requests via phone/email/chatUse knowledge base in daily businessFrequently communicates with team management about new solutions and open pointsSup More...