IT Service Desk Associate
IT Service Desk Associate
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- First Level IT support for a global team. e.g. Microsoft Office Microsoft Outlook
- Collect document resolve and process user incidents and requests via phone/email/chat
- Use knowledge base in daily business
- Frequently communicates with team management about new solutions and open points
- Support the ITSD Global Team in developing new ways of working
Qualifications :
- At least 6 months working experience in customer/ service desk environment
- Fluent in Business English
- Strong attention to details
- General IT Knowledge with focus on workplace IT
- Ability of crossfunctional thinking and quick problem solving skills
- Customer service and solutionsoriented person conveying genuine willingness to help
- High degree of selfmotivation and learning potential
- Ability to work under pressure shifting schedule and working onsite
Additional Information :
Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
