Mis Manager Wfm Jobs in Pasay

Work SetUp: HybridLocation: MOA PasayJob Description:Responsible for Workforce Management & Service Delivery to Internal & External CustomersManages a WFM team for 3 to 5 clients. Effectively leads and mentor the team to support Ops.Directly manages WFM processes Client KPIs a More...

Work setup: OnsiteLocation: MOA PasayJob Description:2 year of handson experience in WFM in a call center inbound voice process1 year of Scheduling experience using any of the following tools eWFM Blue Pumpkin/Impact 360 or IEX.Very proficient with Microsoft ExcelAbility to scrub dis More...

Work setup: OnsiteLocation: MOA PasayJob Description:2 year of handson experience in WFM in a call center inbound voice process1 year of Scheduling experience using any of the following tools eWFM Blue Pumpkin/Impact 360 or IEX.Very proficient with Microsoft ExcelAbility to scrub dis More...

Work SetUp: OnsiteLocation: MOA PasayJob Description:Manage maintain and improve reporting requirements for the campaign.Create dashboards and decks for business reviews and presentations.Acts as backup for the MIS AM;Knows basic automation of reports;Provides basic analysis to report More...

Work SetUp: OnsiteLocation: MOA PasayJob Description:Manage maintain and improve reporting requirements for the campaign.Create dashboards and decks for business reviews and presentations.Acts as backup for the MIS AM;Knows basic automation of reports;Provides basic analysis to report More...

Work setup: Onsite Location:MOA Pasay Role & Responsibilities: Manage the scheduling process of the program.Create agent schedules IDPs and make necessary adjustments as necessary.Acts as backup to the CWFM Assistant Manager.Manage employee information changes inside Verint WFO sy More...

The Operations Manager (OM) is a critical leader of leaders within TSAs Customer Engagement Centre. They motivate inspire and engage their team of Team Leaders (TL) to ensure each team is able to deliver the required performance and outcomes as defined by TSA and our client.The OM wil More...

Responsibilities: Capacity planning and staffing plans for the process based on medium term business forecast.Negotiating and finalizing SLAs with the Client.Establishing a review/ reporting mechanism with the Client.Developing and approving incentive plans.Be a Champion for process & More...

Responsibilities: Capacity planning and staffing plans for the process based on medium term business forecast.Negotiating and finalizing SLAs with the Client.Establishing a review/ reporting mechanism with the Client.Developing and approving incentive plans.Be a Champion for process & More...

Project Manager About our company: We are a marketplace connecting businesses and individuals with financial professionals like accountants bookkeepers fractional CFOs financial advisors financial plannersinvestment advisors and wealth management advisors. As a growthfocused startu More...

The Operations Manager (OM) is a critical leader of leaders within TSAs Customer Engagement Centre. They motivate inspire and engage their team of Team Leaders (TL) to ensure each team is able to deliver the required performance and outcomes as defined by TSA and our client.The OM wil More...

This is a remote position. Customer Success team is responsible for a successful customer journey and touch points that create longterm client engagement retention and revenue growth. Through delivering a positive overall experience and supporting strategic objectives on the ac More...

General Operations Manager (ECommerce) Location: Remote Type: FullTime About Us We are a dynamic and growing group of companies led by a serial entrepreneur. We specialize in developing innovative products and business concepts across diverse industries including real estate develop More...

Work Setup: Hybrid Location: MOA Pasay Job Description:From 4 years to 5 years of development experience on Microsoft Technologies.Candidate must possess at least a Bachelors/College Degree Computer Science/Information TechnologyExperience in an IT/ITES environment is preferredKnowled More...

Job Overview:We are looking for an experienced Senior Recruitment Manager to join our leadership team. This role is pivotal in shaping our recruitment strategy and overseeing the hiring of a significant number of online teachers annually. The ideal candidate will have a strong backgro More...

Work SetUp: HybridLocation: MOA PasayJob Description:Operational planning and process management to effectively plan prioritize and execute everyday QC operationsKnowledge of quality assurance process improvements domain etcProject planning monitoring and reviewingProject management s More...

Essential Functions Will execute transition of processes with endtoend accountability Consultants in this practice will be required to work closely with our clients on onsite projects Provide ground level assessment and recommendations on processes with respect to process reenginee More...

Position: Quality Manager BPOLocation: MOA Pasay Salary: PHP 80000Target Industry: Insurance domainJoining Date: ASAP Qualifications:5 years in QA Manager roleKnowledge in Quality tools and analysisExperience in Insurance domain (preferred)Must have understanding on NPS calculationKn More...

Supply Chain Manager (Remote) – PH Candidates Preferred Primary Responsibilities Inventory and Stock Management Regularly update stock spreadsheets and collaborate with 3PL providers to plan kit production. Maintain accurate inventory records to prevent stockouts or overst More...

About EDGE TutorSince its founding in 2022 by Harvard alumnus Henry Motte de la Motte EDGE Tutors mission has been to uplift Filipino educators and transform them into worldclass tutors who teach learners in over 30 countries.Edge Tutor combines the human touch of passionate educators More...