WFM Scheduler
WFM Scheduler
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1 Vacancy
Job Description
Work setup: Onsite
Location: MOA Pasay
Job Description:
- 2 year of handson experience in WFM in a call center inbound voice process
- 1 year of Scheduling experience using any of the following tools eWFM Blue Pumpkin/Impact 360 or IEX.
- Very proficient with Microsoft Excel
- Ability to scrub dissect and shape data create customized reports.
- Good knowledge of any WFM systems such as eWFM Blue Pumpkin/Impact 360 IEX etc.
- Create forecasts schedules and IDPs run scenarios inside a WFM tool
Employment Type
Full Time
