Guest Service Jobs in Auckland

AVANI Auckland Metropolis Residences are looking for a full time Guest Service Agent who is passionate about providing excellent customer service to join the team for 30 hours per week. The moment a guest steps into our hotel you will make them feel at home with your welcoming an More...

Auckland Harbour Suites are looking for a part time Guest Service Agent who is passionate about providing excellent customer service to join the team. This position will work 16 24 hours per week. The moment a guest steps into our hotel you will make them feel at home with your w More...

Leading your team through shifts by coaching supporting and  maintaining a commitment to excellence in hospitality.Meticulously uphold high service standards to guarantee guest satisfaction and memorable experiences.Masterful communicator adept at engaging guests and te More...

As a Guest Services Manager you represent SO/ Auckland with enthusiasm and pride providing exceptional service and attention for each guest you encounter. You are energetic and confident and will encourage your teammates to achieve and be positive. You are entrusted with the responsib More...

Pullman Auckland is seeking a passionate and dedicated Guest Relations Manager to join our team in a luxury hotel environment. Working closely with our Front Office team youll play a key role in creating memorable experiences for our guests from the moment they arrive ensuring they fe More...

We are looking for Food and Beverage Attendants to play a key role in creating a memorable dining experience for our guests.  What you will be doingSetting up serving and clearing tables as well as assisting with other food and beverage servicerelated tasks.Explaining the me More...

Reporting to the Spa Manager you are the first impression that our guests will have as they enter the spa and fitness centre. You will provide a warm welcome on the arrival as well as farewell of all Spa clients Hotel guests and Gym members.  You will love working as part of a ta More...

We are seeking a dynamic Head Concierge to lead our Concierge team and deliver unparalleled guest experiences. Reporting to the Rooms Division Manager this role offers a fantastic opportunity to oversee Concierge operations at SO/ Auckland. Manage a team of under 10 while building you More...

Your RoleGreet every guest and visitor with genuine warmth ensuring they feel valued and comfortable from the moment they arrive.Share your knowledge about the best local attractions dining options and hidden gems helping guests make the most of their stay.Handle guests luggage with c More...

Working as a chef in pastry you will be involved in:Learning new pastry tips and tricksProduction of fine pastry goods for the restaurant events conferencing and staff celebrationsDriving service standards to ensure the highest service delivery possible.Qualifications : What you will More...

Establish procedures and processes that support financial objectives while ensuring activities align with Accors financial impact policies and approvals.Drive abovemarket performance in RGI or RevPAR by partnering with properties to demonstrate commercial benefits to owners while also More...

Your CareerAs a Service Delivery Leader you will be the Voice of the Customer managing the services engagement for our most strategic customers. In this role you will be the postsale services leader and point of contact for your customer   leading the services engagement to deliv More...

To support NZ and Australian panels. To make weekly quality control calls to ensure that both panels remain compliant in the aim of meeting weekly Helpdesk KPIs and to ensure full support of our Global KPIs.Responsibilities:Regular compliance check via outgoing weekly Quality Control More...

Customer Service Representative Work From Home (PartTime Survey Participants / Side Gig) We are seeking individuals to participate in National & Local Paid Focus Groups Clinical Trials or Paid Surveys. With most of our paid surveys you have the option to participate remotely online o More...

Welcoming guests with a friendly smile creating a warm and inviting atmosphere as their first point of contact.Delivering outstanding service attentively catering to guest needs and exceeding expectations throughout their visit.Building rapport with VIPs and regular guests to ensure p More...

Responsibilities would include (but would not be limited to):Primary running of the bar area service taking food and drink orders and making drinks upon requestAssess guest needs and preferences to make recommendationsBe confident in making recommendations and answering guests qu More...

Our Ambassador will be:Responsible for the daytoday operations of the spa front desk.Displaying excellent level of customer service at all times as you are the first impression that our guests will have as they enter the spa.You will be expected to be exceptionally well groomed polite More...

Were seeking a passionate guestfocused Assistant manager (DM) to join our hotel leadership team. In this role youll support the Hotel Manager in overseeing daytoday operations and take charge in the absence of senior management ensuring everything runs smoothly. Youll thrive in a dyna More...

Assist with allocation of guest roomsTraining new hires as and when requiredChecking of guest roomsHandsHandsonoach to assisting Room Attendants and Public Areas AttendantFollow and comply with Accor Hotels Workplace Health Safety andEnvironment policies. Follow policies and procedure More...

Ensure guest rooms corridors and storage areas are clean and wellmaintained with supplies replenished as needed.Report lost property and handle guest laundry according to hotel policy maintaining our standards of service.Keep equipment clean and in good condition reporting any issues More...