Sla Jobs in Kuala Lumpur

ROLE POSITIONING AND OBJECTIVES As a Content Editorial agent we are responsible for creating and updating our vendors menu according to their actual menu while ensuring that the quality we are reflecting in our foodpanda frontend is at par with the companys standard. We are also More...

Open Position: Junior Service Delivery Manager SAP (IT MNC Service Provider) An IT MNC Service Provider is currently looking for Junior Service Delivery Manager SAP to join them in the Kuala Lumpur office. Key responsibilities include:Holds a Degree holder or above in Computer Science More...

The Responsibilities of the Role:Provide Technical Support for HONOR smartphones and other devices such as tablets PCs Modems etc via nonvoice channels such as chat social media and email platforms.Mainly handles and answers user questions and inquiries.Escalates technical problems/co More...

JOB RESPONSIBILITIES: Storage and backup Installation configuration clustering and administration of multiplatform (DELL IBM EMC Netapp)storage and backup technology Analyze troubleshoot debug and assist in problem solving for any issues reported by Help Desk.Providing support on Serv More...

The Responsibilities of the Role:Develop scripts to automate daytoday operation processes which require manual work.Support the application CI/CD pipeline for promoting software into higher environments.Manage operation daytoday technical issues.Troubleshooting root causing perform we More...

 WHAT YOU WILL OWN: Administer all editorial tasks within the assigned scope of work efficientlyManage and submit cases within the SLAIdentify vendors need by understanding the requirements and ensure that it is according to the content SOPEnsure that quality standards are m More...

 WHAT YOU WILL OWN: Administer all editorial tasks within the assigned scope of work efficientlyManage and submit cases within the SLAIdentify vendors need by understanding the requirements and ensure that it is according to the content SOPEnsure that quality standards are m More...

Monitor and provide initial analysis/investigation and escalation of events faults incidents and problems surveillance of alerts alarms automated notifications and confirmation on status of service; Provide Level 1 support which applies across service desk infrastructure support soft More...

The Responsibilities of the Role:Develop scripts to automate daytoday operation processes which require manual work.Support the application CI/CD pipeline for promoting software into higher environments.Manage operation daytoday technical issues.Troubleshooting root causing perform we More...

The Responsibilities of the Role:Develop scripts to automate daytoday operation processes which require manual work.Support the application CI/CD pipeline for promoting software into higher environments.Manage operation daytoday technical issues.Troubleshooting root causing perform we More...

The Responsibilities of the Role:Develop scripts to automate daytoday operation processes which require manual work.Support the application CI/CD pipeline for promoting software into higher environments.Manage operation daytoday technical issues.Troubleshooting root causing perform we More...

 WHAT YOU WILL OWN: Administer all editorial tasks within the assigned scope of work efficientlyManage and submit cases within the SLAIdentify vendors need by understanding the requirements and ensure that it is according to the content SOPEnsure that quality standards are m More...

 WHAT YOU WILL OWN: Administer all editorial tasks within the assigned scope of work efficientlyManage and submit cases within the SLAIdentify vendors need by understanding the requirements and ensure that it is according to the content SOPEnsure that quality standards are m More...

WHAT YOU WILL OWN: To provide resolution to foodpandas partners in regards to finance (payment & billing) account management (contractual) andtransmission (device / apps) related topics based on the operational perspective To maintain business relationship between partners by prov More...

The Responsibilities of the Role:Develop scripts to automate daytoday operation processes which require manual work.Support the application CI/CD pipeline for promoting software into higher environments.Manage operation daytoday technical issues.Troubleshooting root causing perform we More...

 WHAT YOU WILL OWN: Administer all editorial tasks within the assigned scope of work efficientlyManage and submit cases within the SLAIdentify vendors need by understanding the requirements and ensure that it is according to the content SOPEnsure that quality standards are m More...

The Vendor Contract & Pricing Manager will lead the endtoend management of outsourced service provider partnerships. This role involves drafting negotiating and managing contracts overseeing pricing and budgets monitoring performance against key metrics and fostering seamless coll More...

Function as the contact person between SSC APAC and the BPOs/countries you are assigned to from Central Ops   Responsible that the BPOs/countries are wellupdated with all new process updates features and any other information released by the Central Ops team  Need to g More...

Function as the contact person between SSC APAC and the BPOs/countries you are assigned to from Central Ops   Responsible that the BPOs/countries are wellupdated with all new process updates features and any other information released by the Central Ops team  Need to g More...

The Responsibilities of the Role:Provide daytoday delivery and technical support for endusers of desktop applications telephones printers computer hardware mobile device and similar devices via Ticketing Phone support and onsite support as required.Support Windows and MAC hardware pri More...