Customer Retention Jobs in Kuala Lumpur

Develop and execute customer success plans to boost retention reduce churn and identify upsell opportunities.Analyze customer feedback and data trends to proactively address challenges and improve service delivery.Collaborate with Sales Product and Marketing teams to align customer ne More...

The Customer Success Manager reporting to the Customer Service Manager focuses on assisting the Customer Service Manager inensuring customer satisfaction and happiness. The role emphasizesproactive engagement problem resolution and supporting thebroader goals of the customer service t More...

Develop and execute customer success plans to boost retention reduce churn and identify upsell opportunities.Analyze customer feedback and data trends to proactively address challenges and improve service delivery.Collaborate with Sales Product and Marketing teams to align customer ne More...

Drive Customer Satisfaction in the Automotive Industry!Are you passionate about delivering toptier customer service while ensuring vehicle safety Join a dynamic team where your expertise in customer relationships and bilingual skills can make a real difference. Take pride in helping c More...

Open Position: Head of SME Banking (Central Region) One of the largest Banks in Malaysia is looking for Head of SME Banking to join the team and lead the Cetntral Region SME Banking Department. Key responsibilities include:Develop and lead the implementation of the SME Segment strateg More...

Strategic Performance Marketing Leadership: Develop and execute performance marketing strategies to drive lead generation member acquisition and retention across all Anytime Fitness Corporate markets including but not limited to Singapore Malaysia Indonesia Thailan More...

Job Overview:Rashmi Metaliks is seeking a highly experienced and driven Senior Sales Executive with over 5 years of experience in selling GRP (Glass Reinforced Plastic) pipes HDPE (HighDensity Polyethylene) pipes OPVC (Oriented Polyvinyl Chloride) pipes or DI (Ductile Iron) pipes. The More...

Our ClientIs a technologyenabled global business services company (Nasdaq listed) specializing in customer engagement and improving business performance for some of the worlds best brands in over 40 countries.Job Description As a bilingual Customer Support Consultant you will provide More...

Our ClientIs a technologyenabled global business services company (Nasdaq listed) specializing in customer engagement and improving business performance for some of the worlds best brands in over 40 countries.Job Description As a bilingual Customer Support Consultant you will provide More...

Job description Customer Service Executive plays a critical role in providing an interface between customers and the client company. They are required to answer incoming calls from customers for various reasons like answer inquiries resolve complaints provide information and fulf More...

POSITION SUMMARY : To service and coordinate all order related activities to meet the requirements of the customers.JOB RESPONSIBILITIES:1. Act as the primary customer interface for order management and responsible for processing customer orders and order changes to achieve timel More...

We SummitNext Technologies Sdn. Bhd. is a BPO and Technology Solutions provider located in PJ Selangor where innovation meets excellence. As we embark on our rapid expansion we are eagerly seeking talented individuals to join our team as Customer Service Specialists providing unrivall More...

Respond to clients issue and enquiries promptly through phone call email chat and internal softwareIntroduce and demonstrate the system to customers such as account registration job posting and etcResponsible to escalate clients issues to the sales team.Support the Account Manager by More...

Job Summary:Manage bothInbound & Outbound Call Fax and Letter for Front and Back Office services (Spore/NZ).The Responsibilities of the Role:1. Front Office.2. CSR will render the following service for enquiryvia calls & back office:Member particular update e.g. address phonePhonein More...

Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall customer and rider experience through providing fee More...

Lead and manage the customer service team providing guidance support and performance feedback.Develop and implement training programs to enhance team skills in customer service communication and conflict resolutionServe as the primary point of contact for key clients and oversee the r More...

The core responsibility of this role is to provide highquality support by addressing customer and operator inquiries and issues ensuring asmooth and satisfactory service experience. The focus includescollaboration with internal teams multichannel communication andadhering to operation More...

Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall customer and rider experience through providing fee More...

Frontline employees engage and support all companies to leverage EcoVadis solutions in order to foster continuous improvement of sustainable business practices in global supply chains.We are currently looking for a Rated Customer Success Associate to help develop EcoVadis rated custom More...

Overseeing the daily operations of the customer service team ensuring KPIs and service standards are met.Supports the developmental needs of team and coaching mentoring or craft coach & deliver training programs.Ensures that regular ongoing communication is happening with employee More...