Digital Customer Experience Jobs in Kuwait

DescriptionWe are seeking a talented and driven Digital Marketing Specialist to join our dynamic retail team. In this role you will play a crucial part in shaping our online presence and enhancing our brands visibility across various digital platforms. You will be responsible for deve More...

- Currently pursuing any degree showcasing a strong commitment to continuous learning and professional growth. - Exceptional written and verbal communication skills, vital for effective collaboration and articulation of complex ideas. - Demonstrated ability to work both independentl More...

Job Title: Digital Marketing SpecialistLocation: KuwaitJob Code: Digital Marketing SpecialistJob Description:We are seeking a talented and experienced Digital Marketing Specialist to join our real estate company. The ideal candidate will have 3 to 5 years of work experience in digital More...

Researching and selecting appropriate vector database and AI technologies Defining how to build a RAG applications with vector databases Documenting an architecture and roadmap to potentially build Presenting proof of concept to stakeholders

Roles and responsibilities Customer Segmentation Managers focus on analyzing customer data to identify meaningful segments and patterns that inform targeted marketing strategies and personalized messaging. They use data analytics tools and techniques to uncover insights that drive cu More...

Write high-quality code to create new features Debug issues and produce high-quality code to fix them Consistently provide high-quality code reviews to other engineers Discuss ideas and collaborate on finding good solutions Estimate work, set goals and meet them Write project s More...

Grow sustainable revenues from existing relationships and through targeted acquisition of quality new customers Optimize the potential value and profitability of existing relationships by assisting in the delivery of solutions, products and services appropriate to meet customer nee More...

● Handles all incoming calls and inquiries from customers and dealers on general issues and specific issues related to buy and sell requests/inquiries ● Generate sales leads ● Attends to all clients and inquiries in a timely manner ● Conduct outbound calls and customer satisfaction More...

Manage and lead a team of customer service representatives. Develop and implement customer service strategies and standards. Oversee daily customer service operations, ensuring efficient order processing, delivery scheduling, and customer issue resolution. Monitor and analyze cus More...

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

Support customers through break/fix issues, upgrades/deployments, integrations, and utilization Leverage your knowledge and experience to analyze customer environments and provide feedback on best practices Provide ad-hoc assistance to Customer Success Managers, Account Executives More...

About the job Hiring now Customer Care Agent Salary Range: Depends on Experience Industry: Event Management Location: Alrai Duty: Schedule Shifts- 6 days/week Subject: Customer Care Agent

Responsibilities:Serve as the first point of contact for customers providing timely and professional assistance via phone email and live chat.Address customer inquiries concerns and feedback with empathy and efficiency ensuring a positive resolution to every interaction.Troubleshoot t More...

Customer enquiries: Respond to customer enquiries and provide customer service and support Sales opportunities: Identify sales opportunities and pass these to the correct branch colleague Cash transactions: Process cash transactions after verifying signatures, dates, numerical amo More...

Campaign Manager (FinTech/Cryptocurrency) Our client is an American-based company that is expanding globally by being one of the first movers to bring cryptocurrency to Africa and the Middle East at large. Their mission is to make cryptocurrency/blockchain and other FinTech services m More...

Customer master data management within the sales order process when required (add new delivery address).Prioritize orders in case of shortages as per the customers' classification, and in case of need, according to the rules provided by the direct line manager.Coordinate return or More...

Design and implement technical solutions using the API based on customer needs. Advise customers on product architecture and best practices for API usage. Provide ongoing technical support, including debugging and issue resolution. Proactively identify and implement fixes and imp More...

✔️ Proficiency in Danish and English, both written and spoken; ✔️ Proactive person with good support/sales skills; ✔️ Strong communication and negotiation skills; ✔️ Attention to detail; ✔️ Previous experience as a support agent will be considered an advantage.

Highly technical and experienced in operating PostgreSQL at scale. Understand the main issues that people hit when operating PostgreSQL. Keeps up to date with the latest developments in database systems. Understand the general sales process. Have demonstrated the ability to beco More...

Roles and responsibilities As a Senior Customer Success Manager (CSM) at MentorcliQ, you will be entrusted with driving the success of a portfolio of customers, ensuring they maximize the value of our mentoring software platform. Your primary responsibility will be to guide customers More...