Customer Experience (CX) Jobs in Kuwait

Display, at all times, a friendly courteous and professional manner in all dealings with guests, patrons and other employees. Assist in escorting all guests to their rooms in accordance with their requests and the Four Seasons standards. Handle guest problems or complaints by unde More...

Interactive Exhibits: Implement Augmented Reality (AR) and Virtual Reality (VR) to allow users to explore content in 3D or augmented contexts. Develop interactive touchscreens and projection mapping to enable users to engage with content and explore additional information. Senso More...

Date: 21 Nov 2024 Location: KW Company: Alghanim Industries Job Summary The Manager Customer Experience will be responsible for optimizing customer service processes managing customer service teams problem resolution and fostering a customercentric culture across Enaya Insurance. More...

Develop and implement CRM strategies to enhance customer retention and satisfaction. Support the BDC and Customer Experience teams with insights and strategies. Analyze customer data to identify trends and opportunities for improvement. Collaborate with the call center team to en More...

Date: 21 Nov 2024 Location: KW Company: Alghanim Industries Job Summary The Manager Customer Experience will be responsible for optimizing customer service processes managing customer service teams problem resolution and fostering a customercentric culture across Enaya Insurance. More...

. Research and Development: - Conduct literature reviews and research on current AI trends and technologies. - Assist in the development of AI algorithms and tools under the guidance of experienced team members. **Testing and Evaluation:** - Participate in the testing and validation More...

Display, at all times, a friendly courteous and professional manner in all dealings with guests, patrons and other employees. Assist in escorting all guests to their rooms in accordance with their requests and the Four Seasons standards. Handle guest problems or complaints by unde More...

Designing and developing frontend interfaces for blockchain projects Implementing wallet functionalities and transactions Testing applications for security, performance and user experience Collaborating with backend engineers and blockchain developers Maintaining code quality an More...

Researching and selecting appropriate vector database and AI technologies Defining how to build a RAG applications with vector databases Documenting an architecture and roadmap to potentially build Presenting proof of concept to stakeholders

Roles and responsibilities Customer Segmentation Managers focus on analyzing customer data to identify meaningful segments and patterns that inform targeted marketing strategies and personalized messaging. They use data analytics tools and techniques to uncover insights that drive cu More...

Grow sustainable revenues from existing relationships and through targeted acquisition of quality new customers Optimize the potential value and profitability of existing relationships by assisting in the delivery of solutions, products and services appropriate to meet customer nee More...

● Handles all incoming calls and inquiries from customers and dealers on general issues and specific issues related to buy and sell requests/inquiries ● Generate sales leads ● Attends to all clients and inquiries in a timely manner ● Conduct outbound calls and customer satisfaction More...

Manage and lead a team of customer service representatives. Develop and implement customer service strategies and standards. Oversee daily customer service operations, ensuring efficient order processing, delivery scheduling, and customer issue resolution. Monitor and analyze cus More...

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

Support customers through break/fix issues, upgrades/deployments, integrations, and utilization Leverage your knowledge and experience to analyze customer environments and provide feedback on best practices Provide ad-hoc assistance to Customer Success Managers, Account Executives More...

About the job Hiring now Customer Care Agent Salary Range: Depends on Experience Industry: Event Management Location: Alrai Duty: Schedule Shifts- 6 days/week Subject: Customer Care Agent

Serve as the first point of contact for customers, providing timely and professional assistance via phone, email, and live chat. Address customer inquiries, concerns, and feedback with empathy and efficiency, ensuring a positive resolution to every interaction. Troubleshoot techni More...

✔️ Proficiency in Danish and English, both written and spoken; ✔️ Proactive person with good support/sales skills; ✔️ Strong communication and negotiation skills; ✔️ Attention to detail; ✔️ Previous experience as a support agent will be considered an advantage.

Roles and responsibilities Position: Customer Segmentation Analyst Location: Kuwait City, Al Asimah Type: Full-time Overview: Customer Segmentation Managers focus on analyzing customer data to identify meaningful segments and patterns that inform targeted marketing strategies an More...

This is a part-time on-site role for a Customer Support & Fulfilment Specialist located in Kuwait City. As a Customer Support Specialist, you will be responsible for providing exceptional customer support, ensuring customer satisfaction, and resolving technical support inquiries. More...